Accenture Positioned as Leader in Business Analytics Business Process Outsourcing Services, According to IDC MarketScape Report

In naming Accenture as a leader in business analytics BPO services, IDC wrote: "While descriptive analytics has been a component of Accenture's BPO culture over the past decade, Accenture has, in recent times, made business analytics (descriptive and predictive) an integral part of all its 14 core BPO offerings. By applying industry, domain, and knowledge of its clients' business operations and combining those with the company's proprietary BPO Navigator, a central analytics dashboard, Accenture helps clients gain visibility into key business issues and trends and identifies opportunities for improvement. Accenture has created a business advisor capability numbering in excess of 3,000 people, who, on a daily basis, use business analytics to drive client value within its BPO practice."

IDC specifically noted three areas of strength for Accenture: current innovation/research and development pace and productivity; customer service; and future marketing strategy.

	Read the press release: Accenture Positioned as a Leader in Business Analytics Business Process Outsourcing Services, According to International Data Corporation (IDC) MarketScape Report.
	Read an excerpt of the IDC Report: IDC MarketScape: Worldwide Business Analytics BPO Services 2012 Vendor Analysis.

The MarketScape is copyrighted 2012 by IDC and is reused with permission. IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.