Managed Infrastructure Services: A Platform Approach to Public Sector Value

In this white paper sponsored by Accenture, IDC Government Insights Research Director Shawn P. McCarthy explores the concept of government as a services management platform, rather than the main provider of all services for all people. The paper challenges the traditional views of the functions that government agencies perform—as well as who performs them.

It focuses on ways to boost public sector value by proposing that government operations, especially managed infrastructure services, can be approached in an entirely new way: to view government as a platform that is intended not specifically to provide all services itself, but instead to requisition and manage top-quality services provided by others.

Accenture’s knowledge and experience with helping organizations migrate to managed infrastructure services contributed to the concepts explored in this study.