IDC Government Insights Opinion: Increasing State Efficiency and Effectiveness in Providing Health and Human Services

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IDC Government Insights Opinion: Increasing State Efficiency and Effectiveness in Providing Health and Human Services - Accenture 
This Accenture case study is based on an interview with a U.S. state director of health and human services responsible for developing and coordinating policies and administering state and federal programs.
human services technology, service-oriented approach
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