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The International Association of Outsourcing Professionals, May 2010
With Accenture’s support, the International Association of Outsourcing Professionals (IAOP) has been regularly surveying its members for the past 18 months to identify key trends and developments in this highly robust and diverse global industry. The surveys have aimed to benchmark how companies’ outsourcing programs have changed in size, make-up and impact.
Equally important, the surveys have sought to better understand the outsourcing profession itself, where in excess of 100,000 people lead the design, implementation and management of these complex, cross-company relationships.
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