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Healthcare sector CIOs need to pick up the pace if they’re going to successfully capture and manage the kinds of data that truly drive business value.
According to Accenture’s latest High Performance IT research, one of the top two business goals of healthcare CIOs is providing the right information to the right person at the right time. But those IT leaders may have some way to go before they can truthfully say they’re hitting that mark.
Our study notes that CIOs may not be doing enough with the data they are capturing. Unless they build the core data governance processes and better apply the right technology, they may find it doubly challenging to realize the vision of “connected health” that’s so central to healthcare reform. The strategic capture and management of data is critical to improving the quality of healthcare—and its cost.
Accenture has deep experience with information management—and with analytics disciplines. We also have a record of delivering master data management solutions for a range of businesses—healthcare included. We can help you capture and manage your data to drive business value.
Accenture’s High Performance IT research program is designed to shed light on the drivers of and challenges to achieving high performance within IT. Since 2005, more than 1,200 organizations in over 20 industries across North America, South America, Europe and Asia Pacific have completed the detailed High Performance IT Self-Diagnostic Survey.
Field research for the 2010 study began in September 2009; assessments were conducted with the most senior IT executives in 226 of the world’s largest private- and public-sector healthcare organizations. The findings specific to health providers are not statistically representative and should be used directionally only.
Accenture’s High Performance IT study exposes an uncomfortable truth: Health providers’ CIOs are not extracting critical information from the data they collect. Although 57 percent report that their organizations have deployed or are now deploying business analytics applications, only a quarter believe they get real value out of them.
That’s well short of the 40 percent of their peers in other industries who give the same answer to the question about value. Worse yet, healthcare CIOs fall far behind the 77 percent of those at high-performing IT organizations who boast about substantial business value from their investments in analytics.
Health provider CIOs aren’t big users of consistent data management techniques either. Only 14 percent have deployed or are deploying master data management (MDM) techniques.
The high-performance IT players show the power of identifying and using data well. According to Accenture’s most recent studies, they excel by:
November 8, 2010
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