Audio and video collaboration is rapidly expanding beyond Accenture’s corporate borders to include clients and business partners. Currently, 179 client organizations are “federated” with Accenture, meaning that personnel in a federated company can communicate with Accenture personnel easily and securely over a common communications platform such as Lync or Office Communicator.
The benefits are obvious: stronger teamwork, lower costs and integrated instant messaging. With shared instant messaging and other tools, collaboration becomes seamless. Presence indicators simplify contacts and scheduling.
Videoconferencing is a one-click process, and desktop sharing of programs and documents makes calls more productive.
As more companies integrate advanced communications tools within their operations, the benefits to be gained from networking with like-minded users will multiply exponentially.
Accenture recognized early on that being restricted to a single videoconferencing system would limit its growth. So the Accenture Videoconferencing Bridging Service engineers the interoperability of systems by building individual video bridges. In its first full year of operations, the Accenture Videoconferencing Bridging Service team helped more than 125 companies to interconnect their standards-based video systems.
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