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Among 25 service providers, Accenture emerges as a finance & accounting outsourcing front-runner across several key dimensions of Everest Group’s PEAK Matrix™.
Everest Group positioned Accenture among the leaders in finance and accounting outsourcing (FAO). Measuring 25 companies against its Performance/Experience/Ability/Knowledge (PEAK) Matrix, Everest Group put Accenture at the top of its rankings based on its strong revenue performance, scale and number of employees. Everest Group also based its conclusions on Accenture’s analytics and finance administration.
Everest Group examined six critical areas to distill its findings—market success, scale, scope, technology capability, delivery footprint and buyer satisfaction—and placed Accenture in the 75th percentile among FAO providers. Accenture was the only provider to receive consistently high marks across all six dimensions.
Source: © Everest Global, Inc. Finance and Accounting Outsourcing (FAO) Landscape and Capability Assessment. August 2014. EGR-2014-1-R-1204.
The report gives an overview of the provider landscape and analyzes how the service providers differentiate themselves. Based on the comprehensive Everest Group PEAK Matrix, each of the 25 FAO service providers are segmented into leaders, major contenders and emerging players.
Among the high-level market findings Everest Group offers in its report:
Competition in the FAO market reached its peak in 2014. The share of the top three providers (including Accenture), accounts for 50 percent of annualized contract value and more than 40 percent of contract signings.
Service provider market share and leadership positions vary by industry and geography, with Accenture one of the top providers in North America and Europe.
Everest Group made the following observations about Accenture’s FAO services:
Accenture dominates the market in several industries, including high tech and telecom, energy and utilities, retail, and travel and logistics.
The company had among the highest number of new contract signings in 2013, with 11 multi-process contracts.
Accenture added more than $750 million worth of contracts in 2013.
Adding 3,000 full time employees to its portfolio gave Accenture the second-highest expansion in scale.
Accenture acquired Change Track Research in 2013, an analytics-based change management tools and services provider, helping broaden its portfolio.
Accenture also acquired the finance, administrative and technical services business that it developed with Marriott International.
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