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With easy and affordable access to new devices and platforms, employees are increasingly making decisions about how and where they work and the devices they require, including ones they already own. As more employees take technology into their own hands, inside Accenture and among our client companies, the “consumerization” of IT confronts organizations everywhere with complex choices about policy, process, technology and security.
For mobile devices such as smartphones and tablets, many of these issues have been addressed and resolved inside Accenture. More than 140,000 mobile devices are in use across Accenture today, the vast majority of which are owned by employees. These devices are secured via eight-digit passwords with strict mandatory guidelines for device lock and remote wipe if necessary.
For PCs owned by employees, Accenture has launched a program to implement a secure, virtual container that protects data and allows access to Accenture applications without compromising the user experience. Another initiative is testing secure cloud-based storage of content and data to support PC backup, file sharing, and file synchronization across devices registered with Accenture. The strategy is simple: if we can get content and data off devices and into the cloud, we will enable our employees to access whatever they need from the cloud, using any device. Moving content and data off devices and into the cloud radically changes the way Accenture professionals will work.
Consumerization demands a fundamental rethinking of the IT function as it moves from being a provider and steward of hardware to becoming an enabler of employee productivity, irrespective of device or channel. Standard enterprise-wide desktop images will give way to flexible applications deployed across multiple devices. Giving employees responsibility for end-user hardware, software and services will tend to focus enterprise IT resources around the provision of more flexible services, browser-enabled applications, risk and cost reduction, and greater value for the employee.
View more on Accenture CIO’s IT Report 2013-2014:
View the full IT Report
March 3, 2014
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