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This Point of View summarizes Accenture's experience in designing and building high performing, service-oriented shared-services operations.
A new shared-services operation is a true start-up business. Processes, technology, facility and organization are all being established for the first time. This creates an exciting opportunity to design and develop a new organization from scratch—the focus of this Point of View.
Read Designing and Building World-Class Shared Services
May 27, 2011
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