Focusing on Outcomes to Impact
Each year, the Human Service Summit provides a remarkable forum for human services practitioners, policymakers and luminaries to come together to discuss pressing issues. The 2012 Summit will focus on "Outcomes and Impact." Working in such an unprecedented environment, pragmatic human services leaders know that understanding and measuring the real impact of business model, technology, service delivery and organizational transformation is essential. Leadership plays a pivotal role in understanding the true impact in real terms and in creating a strong pathway to sustain it.