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A revenue assurance end-to-end approach for telecommunications companies
In an uncertain economy, the last thing a company wants to do is miss out on opportunities to reduce waste and costs and to maximize revenue. But that's precisely what many telecommunications companies are doing when it comes to ensuring they are billing for and collecting all the revenue they are due.
Furthermore, meeting the revenue assurance challenge is only getting more difficult. As carriers introduce advanced data services and digital content, the number of trading partners increases and, subsequently, so do the opportunities for revenue leakage.
Based on industry revenue assurance benchmarks developed from a global Accenture survey, we have found that telecom operators, on average, lose at least 1 percent of their revenue because of three major shortcomings:
Learn more about Accenture research for the communications industry
Accenture research shows that high performance businesses proactively use a downturn to improve their competitive position—prudently cutting the right costs while making the kinds of investments required to prevent short-term urgency from putting the company at risk in terms of medium-term competitiveness and long-term profitability. More than ever, to excel in the present economy, telcos must be able to effectively identify and eliminate sources of revenue leakage that can have a serious impact on the bottom line. Doing so requires tight integration between a company’s billing and financial settlement systems, as well as the ability to accurately and reliably recognize revenue. It also requires active measurement and management of credit and cash flow and automatic monitoring of adherence to contracts.
By investing in a sound approach to revenue assurance that can generate benefits in a matter of months, telcos can develop a distinctive capability that can help them address the pressure to control costs and conserve cash in today’s uncertain economic climate, as well as position themselves for high performance.
Learn more about Accenture Billing and Revenue Management Solution for the communications industry
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