Skip to Main Content
Access your saved content
What these two-legged animals have to do with efficiency in government.
What do chickens in a hallway have to do with achieving excellence in government? According to Accenture’s David Moskovitz, a lot more than you might think. In a keynote speech given at an Efficiency in Government conference, David discussed how New York City’s 311 system crystallized his view on all that’s good about government. Yet despite David’s optimism, he shared the reality that citizens do not always perceive government in the same way.
Watch this video to find out the tough questions agencies should be asking themselves to truly change the perception citizens have of government.
Download Video Transcript [PDF, 144KB] PDF Help
July 24, 2014
Skip Footer Links