Skip to Main Content
Access your saved content
Research suggests that 41 percent of bank transformation projects are over budget and 29 percent are delivered behind schedule. Learn how your organization can improve its chances of success.
Seeking to return to pre-recession levels of profitability and growth, banks around the world are undertaking significant business transformations that touch every corner of their organizations. Designed to enhance customer experiences, increase wallet share and improve efficiency, these transformation initiatives can be complex and challenging endeavors for frontline employees and program delivery teams.
In this report, Accenture describes four common obstacles and identifies six business process strategies to help banks improve their chances of success.
Download the full report [PDF, 949KB]
Read more Banking Research and Insights
Since 2005, the profit margins of the top five North American banks have decreased by 11 percent on average. To improve profitability, many banks are actively pursuing large-scale, multi-year transformation programs that use new or enhanced technology to significantly reengineer banking processes. More than 400 US banks were in the middle of system replacements at the end of 2010—a figure that is expected to rise to more than 500 by the end of 2012.
Research suggests that 41 percent of transformation projects are over budget and 29 percent are delivered behind schedule. To improve the speed, quality and predictability of these initiatives, leading banks are beginning to embed process strategies into their delivery efforts.
Bank transformations pose a number of challenges for frontline employees and project delivery teams. Accenture has identified four key barriers that often prevent banks from applying leading business process strategies to transformation initiatives:
Accenture has identified six best-in-class business process strategies to help banks successfully execute their transformation programs:
June 22, 2012
Skip Footer Links