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An analysis of the Asia Pacific banking market
From Strong Roots to Healthy Branches: How Customer Needs Will Drive Differentiation in Asian Banking
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Differentiation in Asian banking requires responding to the changing needs and expectations of increasingly assertive customers. Banks seeking high performance in Asia need to:
Listen to or download the podcast: Asian Banking: Differentiate by Meeting Customer Needs and Expectations.
In this podcast, Pascal Gautheron, Accenture’s managing director for the Asia Pacific banking industry, characterizes important changes in customer needs and expectations—and outlines how banks can create a trusted, protective and empowering environment that delivers competitive differentiation.
Read Diving Beneath the Surface: An Analysis of the Asia Pacific Banking Market
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Following the financial crisis, many Asia Pacific banks are in a sound position relative to their global peers. However there are varying degrees of maturity. This Accenture report discusses the potential for domestic and regional growth for advanced, maturing and emerging banks in the Asia Pacific market.
Listen to or download the podcast: Rise of the Asian Banking Powerhouses
A majority of Asian banks see geographic expansion as key to their future. In this podcast, Accenture's Pascal Gautheron outlines recent research findings on the subject, including the four operating models banks are using to achieve competitive differentiation.
October 23, 2008
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Outlook is a journal of high-performance business.
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