Skip to Main Content
Access your saved content
Learn how San Bernardino County California is using clean data and analytics to prevent fraud.
In this video, Nancy Swanson—director of the Department of Transitional Assistance, San Bernardino County Human Services—tells her agency’s story.
It is all about how a dedicated team invested in analytics as part of a commitment to strengthening detection and improving prevention and understanding customers in entirely new ways. Watch this video to learn how the Department improved fraud detection rates by almost 200 percent in the first 500 cases.
Originally presented at The 2013 American Public Human Services Association (APHSA) ISM Conference
Download Video Transcript [PDF, 66.9KB]PDF Help
Watch more videos for Is Human Services Analytics Your Outcomes Answer?
Analytics: A Tool for a Better Future
Analytics: The Next Big Thing?
February 19, 2014
Skip Footer Links