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Accenture has developed an innovative learning activity using playing cards to help people learn the principles behind, and benefits of, process improvement, team-building and problem-solving. This approach is based on the fact that knowledge-retention levels are much higher when people are actively engaged in the learning process.
Watch the video to find out how a rapid, engaging and fun exercise can help small teams apply process improvement thinking and techniques to a business process in real life.
May 6, 2011
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