In recent years, business process outsourcing (BPO) has moved beyond simple cost reduction for basic back-office functions.
Today it is creating innovation through the application of analytics and industry insights, and delivering solid business outcomes for clients who are reaching for high performance. BPO is also moving deeper into the operation of core business processes, in areas like supply chain and marketing, and in industry-specific solutions such as care management, mortgage processing and pharmacovigilance.
In an attempt to help the BPO industry and its clients and potential clients develop a deeper understanding of the benefits of BPO, Accenture has teamed with the widely read Horses for Sources industry analyst blog, and its sister research company, HfS Research, to create a unique knowledge resource. The Horses for Sources BPO Resource Center is an industry resource for trends, insights and new developments in the outsourcing market. Registrants will have free access to a wide range of BPO reports and tools from multiple providers.