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Improving an enterprise’s field force productivity can have a direct and positive impact on the bottom line.
And, many companies have invested in office-based workforce management systems in order to support their drive to achieve high performance. However, the benefits they seek—increased productivity, reduced costs and better customer service—continue to elude them as too often field force workers cannot access the information from the field. As a result, they continue to rely on paper-based or offline systems and access critical information only when at a service center or field depot.
Enter field force transformation: Accenture can help your company transform its field force by bringing technician-focused tools to the field and reengineering frontline office practices in order to:
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Accenture has the experience, capabilities and intellectual capital to help your company maximize the efficiency of its workforce—often within only six to nine months:
April 12, 2011
Outlook from Accenture
Outlook is a journal of high-performance business.
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Accenture delivers a wide range of healthcare solutions—from addressing back office functions and electronic medical records to clinical transformation and consumer engagement. Our solutions are backed by real-world experience, business and clinical insights and innovative technologies.
Insight Driven Health for U.S. Federal Healthcare Organizations
From innovating patient care at the Veteran’s Administration to developing incentives for higher quality care at the Centers for Medicare & Medicaid Services, U.S. federal health agencies are revolutionizing healthcare in the United States.
Insight Driven Health for U.S. State Healthcare Organizations
The convergence of cost pressures, healthcare reform and technology changes are redefining the landscape for U.S. state healthcare organizations.
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