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Our survey shows that patients want to be more active, engaged participants in their healthcare. Risk bearers would be wise to change at pace with consumers’ communication preferences.
The Accenture Consumer Survey on Patient Engagement identifies the range of channels patients favor for communicating with their healthcare providers and accessing information about their health. In this short video Sudhakar Kosaraju, Accenture’s Global Health Management Lead, talks about how risk bearers would benefit from leveraging the digital and electronic communications channels that consumers prefer.
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View more Patient Engagement Video Series: Accountability, Empowerment, Outcomes Improvement videos.
December 23, 2013
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