An outsourcing relationship is sometimes described as being like a marriage due to the commitment required for the success of these long-term partnerships. Every anniversary is significant and for Accenture, as it marks 20 years of outsourcing partnerships in Asia Pacific, each client relationship over the past two decades has made this a story of excellence in the region.
“From the earliest relationships, outsourcing solutions were able to improve the agility and responsiveness of businesses to market conditions,” says Bill Skipper, Accenture’s Asia Pacific lead, Technology Outsourcing Excellence. “By reducing risk, driving standardization, increasing productivity, and improving reliability and predictability within the domains it touches, we’ve been able to keep growing our outsourcing business and help clients achieve high performance.”
All Accenture outsourcing projects—Business Process Outsourcing, Application Outsourcing, Infrastructure Outsourcing and multi-sourcing—are supported by an extensive Global Delivery Network that provides Asia Pacific delivery centers in India, Philippines, China and Malaysia. They deliver outsourcing excellence every day, every month, year-in and year-out to clients—and might even be described as a “third party” in the success of each of the marriages.
This is a year of significant anniversaries for Accenture in Asia Pacific. In addition to the 20 years outsourcing anniversary, it’s also been 10 years since Accenture’s first delivery center opened in India and 10 years of the Accenture, Microsoft and Avanade alliance. Add it together and that’s 40 years of our people achieving excellence and delivering client successes.
Some Outsourcing Clients Successes from Asia Pacific: