Accenture Interactive
Accenture Interactive’s services help companies develop world-class digital marketing capabilities; enhance the development and management of their websites and online marketing capabilities; and optimize their online and offline marketing investments. They include services in digital consulting, marketing analytics and media management.
Accenture Software
Accenture software develops differentiated software-based solutions to help organizations meet their business goals and achieve high performance.
Aerospace and Defense Contractors
Aerospace and defense agencies services help create value for companies using our assets in global supply chain management, program profitability, talent management, global mergers and acquisitions/post merger integration, engineering services, business process outsourcing and sustainability. They include services in commercial manufacturing, defense contracts, engineering services and business process outsourcing, global supply chain management, capabilities based lifecycle management, global mergers and acquisitions, program profitability, sustainability and talent management.
Agribusiness
Accenture provides the world’s leading agribusinesses with a comprehensive range of strategic consulting, technology and outsourcing solutions, anchored in a global network of agribusiness experts, which includes a dedicated Agribusiness Center of Excellence in Brazil. From grower relationship management, asset management and supply chain management, to portfolio management and sustainable operations, we help agribusiness companies seize new market opportunities, increase efficiencies and gain a competitive advantage.
Airline
Airline services help carriers create a customer-centric organization that extends beyond in-flight services. It covers everything from online portals to airport biometrics. We enable analytical skills that unearth customer insights and drive customer experience management. We also help clients improve their overall cost base and drive flexibility throughout sourcing, procurement and IT. They include services in passenger and cargo operations, travel back-office services, near-field communication and travel distribution.
Airline Outsourcing Services: Navitaire
Navitaire’s suite of hosted services helps airlines find new revenue opportunities, increase operational efficiency, enhance customer service and optimize profits. Navitaire's services span the entire spectrum of the airline industry, including: reservations, Internet and direct distribution, revenue management and price optimization, flight operations and operations recovery, and back office: Navitaire's revenue accounting systems.
Analytics
Accenture Analytics’ services deliver the insights that organizations need to make better business decisions, faster. Our capabilities range from accessing and reporting on data to predictive modeling, forecasting and sophisticated statistical analysis. They include services in enterprise analytics, functional analytics, industry analytics and information management.
Application Modernization and Optimization
Application modernization and optimization services transform clients’ application portfolio into cost-efficient assets that support innovation and drive results. They include services in application modernization, performance engineering and application portfolio optimization.
Application Outsourcing
Application outsourcing services industrialize application development, maintenance and support to align IT investments with a client’s strategic imperatives. Application outsourcing services include production support, application maintenance, application testing, enhancements, upgrades, comprehensive application development and legacy modernization. They include services in application management, application development and maintenance, SAP/Oracle/Microsoft application outsourcing and design build and run.
Automotive
Automotive services combine industry and business process knowledge to develop a range of innovative, end-to-end offerings for leading automotive original equipment manufacturers and tier-one suppliers. These services help clients identify and enter new markets; increase revenues in existing markets; improve operational performance; and deliver products and services more effectively and efficiently. They include services in after-sales services, warranty and parts logistics, integrated procurement, strategic parts pricing and global manufacturing.
Banking
Banking services help banks and financial services institutions achieve differentiation and operational excellence by tapping a reservoir of consulting, technology and outsourcing services. They include services in core banking transformation, cost reduction and banking efficiency services, credit services, digital deposits, finance transformation, front-office transformation, mergers and acquisitions, payments services and risk and regulatory management.
Border and Identity Management
The Accenture integrated border management approach incorporates innovative technologies that help border management, immigration and customs organizations to identify and intercept high-risk individuals and cargo while simultaneously enabling legitimate travelers and cargo to move quickly and conveniently across borders. They include services in application management, application development and maintenance, SAP/Oracle/Microsoft application outsourcing and design build and run.
Building Materials
Accenture collaborates with building materials companies to develop and implement innovative strategies for rapid, sustainable results across the value chain. They include services in enterprise solutions, plant and automation solutions and manufacturing execution systems.
Bundled Outsourcing
Bundled outsourcing services involve grouping two or more business processes or functions into a single outsourcing arrangement. This service allows clients to consolidate multiple business functions and their underlying IT systems with a single service provider to achieve greater efficiencies, control and cost savings.
Business Process Management
Accenture helps organizations deal with change successfully while developing and operating scalable, efficient and agile business processes to create both immediate and long-term competitive advantage.
Business Process Outsourcing
Business process outsourcing services involve the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. They include services in credit services BPO, finance and accounting BPO, health administration BPO, human resources BPO, industry-specific BPO, insurance BPO, learning BPO, network BPO, procurement BPO, supply chain BPO, and utilities BPO.
Capacity Services
Accenture application capacity services offer a complete spectrum of cost-effective and flexible offshore, onshore and nearshore IT staffing services—delivered by highly skilled experts—that can supplement your existing IT team precisely when needed.
Capital Markets
Accenture helps investment banks, exchanges, clearing organizations, asset and wealth management firms, depositories and broker/dealers transform their businesses to achieve differentiation and operational excellence. They include services in core trading and settlement services, exchange and clearing services and wealth and asset management services.
Change Management
Change management services help clients prepare for and manage complex transitions in the workforce, workplace, and in the overall business. We also enable our clients to manage their organizational change efforts, such as the transition to outsourcing.
Chemicals
Accenture collaborates with leading chemical companies and suppliers to develop and execute global strategies, manage complexity and risk and drive innovation. They include services in enterprise solutions, plant and automation solutions, manufacturing execution systems, solutions for registration, evaluation, authorization and restriction of chemicals legislation and commodity trading and risk management services.
Cisco
Our integrated team drives performance by embedding network-enabled Cisco technology into core business processes. We shorten the plan-to-implementation cycle, speed time to value and deliver distinctive solutions that drive sustainable business agility.
Cloud Services
Cloud services provide dynamic provisioning of IT capabilities (hardware, software or services) from third parties over a network. There are four distinct cloud types: process clouds, application clouds, platform clouds and infrastructure clouds. They also include software as a service, which provides a way to subscribe to software on demand.
Communications
Accenture’s communications services offer dozens of services—from marketing and sales to network services and infrastructure—to help wireless and wireline service providers, cable and satellite operators and emerging players generate growth, achieve cost efficiencies, improve customer retention and improve new service innovation. We also provide the flexibility for a one-time fix or more complex ongoing outsourcing arrangements. They include services in channel transformation, marketing transformation, product innovation, network operations, IT transformation and corporate operations.
Consumer Goods and Services
Accenture helps consumer goods companies transform their businesses in dynamic market conditions. Our industry solutions develop an in-depth understanding of consumers and their varying needs, enable sustained capabilities through ERP, custom and emerging technologies and optimize supply chain and cost structures. They include services in strategy and governance, shared services, sales and marketing transformation,
customer-centric supply chain solution, global operations solution, talent planning and management solution and ERP transformation solution.
Credit Services BPO
Accenture Credit Services BPO provides full service consulting, advisory and business process outsourcing services to institutions in the residential mortgage, commercial real estate and real estate investment trust (REIT) industries. They include services in residential mortgage origination/fulfillment, residential mortgage servicing and default management, and commercial real estate services and portfolio management.
Customer Relationship Management
Customer relationship management services help organizations improve customer centricity—the ability to deliver a consistently satisfying customer experience resulting in improved customer loyalty. They include services in marketing transformation, sales transformation and customer service transformation.
Customs
Accenture has developed strategies and innovative solutions to fit the needs of customs agencies in developed and developing countries looking to improve service. Accenture offers services in: biometrics, customs administration outsourcing, customs modernization, global border management transformation, integrated intelligence environment, resource optimization model and streamlined international trade requirements.
Data Center
Data center technology and operations services transform all aspects of data center infrastructure and operations by centralizing data center facilities; rationalizing and virtualizing servers; implementing tiered and virtualized storage; and introducing automated provisioning, predictive operations and business service management capabilities.
Defense
Accenture’s defense services capabilities include design, development and support of multi-level secure command and control systems, modeling and simulation and satellite communications. Through strategy, operations and IT services, we work with senior leaders to develop enterprise performance-improvement strategies, modernize information systems, manage change and reduce costs while optimizing key headquarters processes and governance.
Electronics and High Tech
Accenture offers management consulting, technology-strategy and implementation services to these segments: consumer technology, semiconductor, communications technology, enterprise technology, network and software business and aerospace/defense.
Eligibility Systems
Human services agencies must streamline eligibility determination in an environment of increased demand, reduced resources and new impacts from health care reform. Accenture is helping agencies break down barriers, integrate systems and center their business on families to become more efficient, effective and drive new value to realize desired outcomes.
Energy
Accenture provides focused business resources and assets for each segment of the oil and gas industry—upstream, downstream and oil service companies. They include services in exploration and production, midstream/gas, refining and marketing.
Finance and Accounting BPO
Finance and accounting business process outsourcing services align to core financial processes (procure-to-pay, order-to-cash, record-to-report) to help clients to improve finance efficiency and reduce the cost of finance operations.
Finance and Enterprise Performance
Finance and enterprise performance services help transform an organization's finance management capabilities. They include services in finance operations, corporate finance and enterprise performance management.
Financial Services
Accenture helps banks, insurers and capital markets companies perform at the highest levels so they can create sustainable value for their customers and shareholders. They include services in banking, capital markets and insurance.
Forest Products
Accenture helps forest products companies (i.e., lumber, pulp, papermaking) develop and implement innovative strategies for rapid, sustainable results across the value chain. They include services in advanced enterprise solutions, commodity trading and risk management services, plant and automation solutions, manufacturing execution systems and outsourcing.
Freight and Logistics
Accenture’s freight and logistics services cover all critical aspects of operations for freight forwarding, third-party logistics and express, rail and cargo companies. They include services in outsourcing, freight handling, freight reservation management, dynamic route management, billing and cost management and cargo O&D revenue optimization.
Global Delivery
Accenture’s world-class delivery capabilities bring together our global reach, innovative solutions, industrialized assets and deep industry and technology skills. The Accenture Global Delivery Network is the largest and most diversified group of technology, business process and outsourcing professionals in the world.
Health
Accenture’s health practice delivers services that help health plans, health care providers and public health organizations use knowledge in new ways, enabling insight-driven health for more effective, efficient and affordable health care. Our specialists combine real-world experience, business and clinical insights, and innovative technologies to help our clients solve their most pressing challenges in today's changing health care environment.
Health Administration BPO
Health administration BPO services focus on helping health care providers and payers improve operating performance.
Human Capital Management
Human capital management (HCM) solutions help clients use technology effectively to create a streamlined, automated human resources (HR) process framework. In addition, Accenture designs and implements the right IT support for the HR organization into the future. They include services in HCM implementation services, SAP HCM and HR Outsourcing.
Human Resources BPO
Human resources business process outsourcing involves helping organizations through value-added human resources outsourcing solutions, including integrated talent management (encompassing recruitment, performance and progression, learning and compensation services) and highly efficient employee services capabilities.
Human Services
Human services agencies worldwide work with Accenture to achieve high performance. Accenture has broad human services capabilities—from business process services and change management to systems implementations and policy analysis and strategy to the design and maintenance of systems.
Industrial Equipment
Accenture helps industrial equipment companies drive shareholder value and overcome marketplace volatility through the strategic use of customer relationship management along with short-term and long-term financial planning. They include services in machinery, automation, power generation and construction.
Industry-specific BPO
Industry-specific business process outsourcing provides outsourcing solutions in situations where a customized solution would meet an organization's needs more closely than a standard outsourcing offering.
Information Management
Information management services focus on integrating and managing all the diverse information assets necessary to plan and run an organization. They include services in business intelligence, portals and content management and data management and architecture.
Infrastructure
Infrastructure consulting services help organizations achieve business agility through the strategic use of infrastructure technology. These services help clients move beyond a costly, complex infrastructure to a cost efficient, highly flexible and scalable infrastructure. They include services in data center technology and operations, network transformation, security solutions, infrastructure outsourcing and workplace technology and collaboration.
Infrastructure and Transportation
Accenture helps the construction, mass transportation and infrastructure segments drive successful diversification and global growth through designing and building an intelligent infrastructure—and working toward sustaining it.
Infrastructure Outsourcing
Infrastructure outsourcing services provide ongoing management of an organization’s IT infrastructure. They include service desk, workplace services, data center services, network services, security services and IT spend management.
Insurance
Accenture provides insurance industry solutions that address products, strategies, people, processes and operating infrastructures. They include services in claims, finance and administration services, human resources and learning, marketing, sales and distribution, mergers and acquisitions, policy, risk and regulatory services, sourcing and procurement and underwriting.
Insurance BPO
Insurance business process outsourcing services involve a broad range of core insurance processing services to help insurers achieve significant cost reduction. They include services in life and annuity, pension, property and casualty policy, claims and collections and disbursement services.
International Development
Accenture Development Partnerships (ADP) is a pioneering “corporate social enterprise” that employs an innovative, not-for-profit business model to channel the core business capabilities of Accenture to assist the international development sector.
IT Service Excellence
Accenture IT service excellence is the on-going process of managing, monitoring and reporting on technology and services and the business services they impact. It allows operations to manage and observe the health of IT services, as well as ensure that business service levels under-pinned by IT service levels are always in a state of compliance and made visible to stakeholders, along with IT spend levels.
IT Strategy and Transformation
Information technology strategy and transformation services help organizations optimize investments, transform capabilities and achieve greater business value from IT. They include services in IT-enabled change, IT investment and enterprise architecture.
Java
Accenture’s Java services helps organizations create sophisticated, enterprise scale Java-based solutions using tried-and-tested methodologies and increased automation. Accenture provides Java application development services in the following areas: embedded software, application modernization and optimization, service oriented architecture (SOA), business process management (BPM), software package customization, large and complex system delivery, mobile, open source platforms (JBoss/Spring), cloud, and web solutions.
Learning BPO
Learning business process outsourcing services drive measurable improvements in a client’s business performance from training and talent management investments. They include services in learning planning and curriculum design, content development, session management and scheduling, learning delivery, content management and learning administration.
Life Sciences
Accenture works with pharmaceutical and medical products clients to ensure that patient need is at the center of everything they do. We are transforming global health care by connecting information, insights and technology to improve the quality of the patient experience. They include services in corporate strategy, commercial analytics, operational excellence, outsourcing and research and development.
Life Sciences BPO
Accenture’s life sciences business process outsourcing (BPO) services helps pharmaceutical, biotechnology and medical technology companies improve their processes and develop co-sourcing, shared services and BPO initiatives across the enterprise. Accenture also offers application development and maintenance and infrastructure management to help drive measurable value for life sciences companies.
Media and Entertainment
Accenture helps media and entertainment companies adapt to the realities of the digital age, breaking new ground to simplify operations, better understand consumers, provide content effectively and capitalize on new opportunities. They include services in entertainment, broadcast, publishing and portals.
Mergers, Acquisitions, and Alliances
Mergers, acquisition, and alliances services provide clients with assistance and expertise through the entire mergers and acquisitions lifecycle—starting before the deal and continuing through merger integration. They include services in pre-deal M&A advisory, strategic due diligence, merger integration, and organization design.
Metals
Accenture collaborates with metals companies to develop innovative strategies, redesign business processes, get the most out of information technologies and tap into the potential of their people. They include services in advanced enterprise solutions, commodity trading and risk management, plant and automation solutions, manufacturing execution and outsourcing.
Microsoft
Microsoft Solutions helps organizations by delivering business solutions on the Microsoft platform effectively and at scale.
Mining
Accenture helps mining companies develop and implement innovative strategies for rapid, sustainable results across the value chain. They include services in automation and industrial solutions and plant and asset solutions.
Mobility Services
Mobility services help clients to leverage business applications based on mobile technologies. They include services in mobile enterprise strategy, mobile custom solutions, field force transformation (FFT), Accenture Mobility Operated Services (AMOS) and Accenture Product Software Services (APSS).
Network BPO
Accenture Network Business Process Outsourcing (BPO) services help transform a company’s networks to improve quality, reliability and predictability while reducing costs. They include services in network provisioning services, network assurance services, and access management services.
Network Technology
Network technology services help clients transform their network operations to improve productivity, reduce operating costs and, ultimately, improve performance. These services include four key offerings: network optimization, unified communications and collaboration and wireless and network service management. They include services in network assessment, telecom expense management, enterprise network transformation, network and IP convergence, network security, network infrastructure, wireless LAN and unified communications.
Nonprofit
Accenture helps nonprofit clients transform by shaping a sustainable transformation; developing the capacity and capabilities to turn vision into practice; and helping our clients operate and measure their performance more effectively. They include services in business process reengineering, customer relationship and donor management, mergers and acquisitions support, outsourcing, portals and content management, shared services, strategic planning and technology consulting.
Open Source
Open source solutions support businesses and governments by providing deep open source implementation that makes optimal use of open source software harnessing both proven open source stacks and tested approaches to governance.
Operations
Operations that embody innovation and operational excellence are vital to enhancing long-term profitability. By combining pioneering solutions with practical know-how, Accenture helps clients align underlying process and operating models to support business strategies, link the supply chain to the end-to-end value chain, and create flexible operations that enable rapid response to changing customer demands and market opportunities.
Oracle
Oracle solutions provide strategy, implementation, upgrade and application outsourcing solutions across the entire Oracle suite of products.
Pensions
Accenture is helping pension organizations plan and develop new pension systems and modernize existing ones to realize new flexibility and generate new efficiencies while complying with reform mandates and meeting service expectations. We have successfully implemented pension systems in more than two dozen of the world’s leading countries.
Postal
Accenture helps postal operators increase revenue sources and provide better service, lower costs and supply higher-quality products and services to customers. Accenture offers services in: postal industry process model, retail counter solution for postal agencies and supply chain management solution for postal agencies.
Procurement BPO
Sourcing and procurement business process outsourcing services generate savings in goods and services procured and increase control over organizational spend. They include services in sourcing and category management, sourcing support and procurement operations.
Public Safety
Accenture works with governments worldwide to develop operational strategies and technology infrastructures that allow communication and collaboration between law enforcement, criminal justice and safety agencies. They include services in police case management, biometric identity management, knowledge discovery capability and integrated justice solutions.
Public Service and Government
Public service organizations in both developed and developing countries look to Accenture to deliver flexible solutions to their most pressing challenges, helping them achieve high performance. Accenture offers services in end-to-end revenue systems and postal agencies services.
Retail
Accenture helps retail companies such as mass merchants, grocery stores and professional service firms identify their most important customers and prospects—and integrate customer insights and powerful analytics into strategic retail decision making. They include services in demand generation, demand fulfillment, customer service and channel operations and effective enterprise.
Revenue
Revenue agencies rely on Accenture’s complete services to help them develop reliable tax systems with the flexibility necessary to address pressing issues and changing demands. Accenture offers services in: end-to-end revenue systems, enterprise resource planning for revenue, licensing and permitting, revenue analytics and business intelligence, revenue application support, revenue maturity assessments and workshops.
Risk Management
Risk management services help organizations protect and increase economic and shareholder value by transforming the risk management function from one that operates through a series of isolated transactions to one of strategic scope and importance. Risk management encompasses all aspects of the organization, including investment, finance and operating decisions. They include services in compliance, risk and regulatory management and risk governance.
SAP
SAP solutions leverages SAP practitioners, market-leading assets and methodologies, investments in research and innovation and a long-standing alliance with SAP.
Security
Security solutions help clients secure their data, protect identities and build trusted relationships with their stakeholders. They include services in cyber security, enterprise application security, identity and access management, security strategy, business continuity and disaster recovery planning and data protection and privacy.
Smart Grid
Smart grid technology is an innovative approach to helping utilities and communities around the world meet their energy needs. Accenture offers expertise to help utilities and their customers frame their vision of a smarter grid and then achieve its many benefits.
Social Security
Social security agencies worldwide are focusing on streamlining eligibility determination, case management and benefits delivery for government assistance programs serving elderly, low income and special needs populations. Accenture is helping modernize and integrate systems so agencies can improve social security program delivery while reducing costs.
Strategy
Strategy consulting services help executives enhance short- and long-term shareholder value by identifying areas to improve the business through planning, growth and operational solutions.
Supply Chain BPO
Supply chain business process outsourcing services provide a comprehensive range of services to help improve the performance and cost management across all dimensions of the supply chain. They include services in demand management, supply management, transportation management, materials management, production management, green supply chain and financial supply chain.
Sustainability
Sustainability services help organizations achieve improved performance through integrated programs that maximize the positive and minimize the negative effects on social, environmental and economic issues and stakeholders.
Systems Integration Consulting
Systems integration consulting services streamline and integrate business processes and IT systems across the enterprise to address every function, including CRM, HR, supply chain and financial management.
Talent and Organization
Talent and organization services help organizations increase productivity, market share and shareholder value by ensuring they have the right people with the right skills in the right roles. They include services in change management, human resources management, workforce performance management, leadership and talent management.
Technology Architecture
Technology architecture services guide the design, implementation and integration of custom and packaged IT systems in complex development and configuration environments. They include services in service-oriented architecture (SOA).
Technology Consulting
Technology consulting services combine technology expertise and strategy capabilities to provide an entire range of technology capabilities. They include services in application modernization and optimization, infrastructure consulting, IT strategy and transformation and security solutions.
Testing Services
Accenture’s application testing services drive quality throughout the application development lifecycle. Our end-to-end testing approach includes testing strategy, execution and management, combined with an optimal mix of industrialized processes, patented assets and Accenture’s world-class delivery professionals.
Travel
Accenture helps travel services companies (hotels, tour operators, destinations, cruises and car rental agencies) improve customer satisfaction, operations efficiency and adaptable business processes with our expertise in strategy consulting, systems integration, market analysis and business models. They include services in customer centric aviation, travel back-office services and travel distribution.
US Federal Government
Accenture helps US federal agencies enhance program and citizen service effectiveness, create cost efficiencies, and meet mission responsibilities. We serve agriculture, defense, health, postal, public safety and treasury agencies.
Utilities
Accenture works with electric, gas and water utilities worldwide to improve their performance in the dynamic utility market. They include services in smart grid technology, generation and energy markets, transmission and distribution.
Utilities BPO
Utilities business process outsourcing services help utilities improve profitability, reduce costs and ultimately improve customer satisfaction. They include services in customer care, finance and accounting, human resources, supply chain, information technology and field services.
Workplace Enablement
Accenture workplace enablement services help clients strategically optimize and transform their workplace by implementing solutions that employ communication and collaboration and workplace technologies to create business value. We provide more efficient end-to-end management of distributed computing environments, enabling a secure, stable and effective work environment and more productive employees.