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Accenture's approach to infrastructure outsourcing enables companies to achieve high performance, including cutting costs and sustaining profitability during these economic times.
We offer a flexible set of services—from complete transformation of your service delivery model to simply addressing a specific cost or performance issue. We can help improve IT spend management or fully streamline your IT operations to prepare for mergers, acquisitions and expansion. To enable your business to achieve high performance, you need the right infrastructure at the right cost to support your current and future business needs.
Accenture is a leading global infrastructure outsourcing service provider. We have more than 13,000 people worldwide serving more than 240 clients. Drawing upon unbiased technology solutions, our infrastructure outsourcing services offer executives greater control over their costs, IT value chains, performance and investment focus.
We enable companies to transform business-critical applications and processes and to:
When you couple our Infrastructure Outsourcing with our Application Outsourcing and Business Process Outsourcing (BPO) services, you can get even greater results:
Effective management of infrastructure is measured by its contribution to an organization's overall business success. From strategy and design to ongoing operations, Accenture helps clients drive high performance by creating a measurably more cost effective, secure and responsive infrastructure that scales and adapts to business needs. We do this by combining our transformational vision for technology with operational expertise and implementing service management and governance to achieve strategic alignment.
Below are some of the reasons why our clients choose Accenture:
We have more than 17 years of operational experience in infrastructure outsourcing, with 13,000 professionals performing infrastructure-related work. We have more than 240 infrastructure outsourcing clients in 49 countries. We have strategic locations in Europe, North and South America and Asia Pacific, offering 24/7 coverage worldwide.
Through our research of top performing companies, we have learned that focus must be placed on managing, delivering, monitoring and measuring IT to ensure it is effectively enabling the business. This is the basis from how we approach our client relationships.
Our deep industry knowledge enables us to apply vertical-specific factors for business success into our IO solutions to help clients manage their day-to-day businesses.
Accenture is known for its relentless focus on continuous improvement, exceeding industry standards, and leverage of business analytics to drive out savings. It’s in our DNA.
Since we are technology-agnostic, we provide clients with unbiased technology advice. In addition, we have long-term partnerships with strategic alliances in the technology sector so we have intimate knowledge of various types of technology and are privy to innovations.
We work with clients in a manner that fits their organizational culture and can move at a pace that is comfortable for their organization. We offer a spectrum of solutions for clients that help to meet their current and future business needs; structure deals that align our interests with our clients’ interests; and we do what is best for our clients in delivering services.
We seamlessly interface between countries and cultures and multiple languages and service clients with competence, confidence and ease.
Many clients employ multisourcing, yet it comes with the price of added complexity, increased costs and diluting the focus of critical in-house staff and management. We are especially skilled at managing a client’s needs across multiple service providers through our service management and integration services.
Accenture provides ongoing management of an organization’s IT infrastructure to help clients achieve a measurably more cost effective, secure and responsive infrastructure that scales and adapts to business needs.
Accenture provides the services either as discrete skills (i.e. capacity services) or fully-managed services in which we leverage Accenture delivery centers, assets, processes and methodologies to take full responsibility to manage the end-to-end function of one or more of our six Infrastructure Outsourcing (IO) services. All IO services can be bundled with AO and/or BPO to deliver better results for our clients.
Enabling Capabilities