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Accenture provides automotive consulting, technology and outsourcing services to leading automotive original equipment manufacturers and tier one suppliers, helping our clients on their journey towards high performance.
Accenture's Automotive group has major offices in North America, Europe and Asia. This global reach mirrors our clients’ own operations and helps them to stretch beyond existing markets.
Leading automotive players are focusing on engineering and design to create distinctive products that respond to customers’ wants and needs. Accenture helps by allowing clients to focus on these areas of competitive differentiation while we take on non-core processes. We also drive value in the critical, high-margin area of aftersales and service.
Outsourcing & Infrastructure Delivery Services Through an integrated network of delivery centers around the world, we offer a comprehensive suite of outsourcing services, including:
Aftersales and Service Parts Parts and service account for only 10-25 percent of sales for automotive and industrial companies—but they typically average 25-50 percent of profits. Accenture offers a proprietary Parts Enterprise Architecture that improves inventory transparency, freight cost reduction and inventory planning, driving performance to new heights.
Customer Relationship Management Customer relationship management (CRM) is the tough job of turning demanding customers into delighted ones—and keeping them for a lifetime. Helping our clients take advantage of every opportunity to capture a larger share of the market, Accenture defines strategy and builds the technology to put CRM into company-wide practice.