Aerospace and Defense
Aerospace and defense services help create value for companies using our assets in global supply chain management, program profitability, talent management, global mergers and acquisitions/post merger integration, engineering services, business process outsourcing and sustainability. They include services in commercial manufacturing, defense contracts, engineering services and business process outsourcing, global supply chain management, capabilities based lifecycle management, global mergers and acquisitions, program profitability, sustainability and talent management.
Airline
Airline services help carriers create a customer-centric organization that extends beyond in-flight services. It covers everything from online portals to airport biometrics. We enable analytical skills that unearth customer insights and drive customer experience management. We also help clients improve their overall cost base and drive flexibility throughout sourcing, procurement and IT. They include services in passenger and cargo operations, travel back-office services, near-field communication and travel distribution.
Analytics
Accenture Analytics’ services deliver the insights that organizations need to make better business decisions, faster. Our capabilities range from accessing and reporting on data to predictive modeling, forecasting and sophisticated statistical analysis. They include services in enterprise analytics, functional analytics, industry analytics and information management.
Application Modernization & Optimization
Application modernization and optimization services transform clients’ application portfolio into cost-efficient assets that support innovation and drive results. They include services in application modernization, performance engineering and application portfolio optimization.
Automotive
Automotive services combine industry and business process knowledge to develop a range of innovative, end-to-end offerings for leading automotive original equipment manufacturers and tier-one suppliers. These services help clients identify and enter new markets; increase revenues in existing markets; improve operational performance; and deliver products and services more effectively and efficiently. They include services in after-sales services, warranty and parts logistics, integrated procurement, strategic parts pricing and global manufacturing.
Banking
Banking services help banks and financial services institutions achieve differentiation and operational excellence by tapping a reservoir of consulting, technology and outsourcing services. They include services in core banking transformation, cost reduction and banking efficiency services, credit services, digital deposits, finance transformation, front-office transformation, mergers and acquisitions, payments services and risk and regulatory management.
Border Management
The Accenture integrated border management approach incorporates innovative technologies that help border management, immigration and customs organizations to identify and intercept high-risk individuals and cargo while simultaneously enabling legitimate travelers and cargo to move quickly and conveniently across borders. They include services in application management, application development and maintenance, SAP/Oracle/Microsoft application outsourcing and design build and run.
Building Materials
Accenture collaborates with building materials companies to develop and implement innovative strategies for rapid, sustainable results across the value chain. They include services in enterprise solutions, plant and automation solutions and manufacturing execution systems.
Bundled Outsourcing
Bundled outsourcing services involve grouping two or more business processes or functions into a single outsourcing arrangement. This service allows clients to consolidate multiple business functions and their underlying IT systems with a single service provider to achieve greater efficiencies, control and cost savings.
Business Intelligence
Business intelligence services focus on helping clients collect and analyze external and internal data to improve decision-making, financial management, regulatory compliance and customer service. They include services in analytics, business intelligence diagnostics, data warehousing services (custom, large, ERP), enterprise metrics management, event monitoring and business intelligence sourcing.
Business Process Outsourcing (BPO)
Business process outsourcing services involve the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. They include services in
Navitaire, customer
contact BPO and
health administration BPO.
Capital Markets
Accenture helps investment banks, exchanges, clearing organizations, asset and wealth management firms, depositories and broker/dealers transform their businesses to achieve differentiation and operational excellence. They include services in core trading and settlement services, exchange and clearing services and wealth and asset management services.
Chemicals
Accenture collaborates with leading chemical companies and suppliers to develop and execute global strategies, manage complexity and risk and drive innovation. They include services in enterprise solutions, plant and automation solutions, manufacturing execution systems, solutions for registration, evaluation, authorization and restriction of chemicals legislation and commodity trading and risk management services.
Cloud Computing
Cloud computing services provide dynamic provisioning of IT capabilities (hardware, software or services) from third parties over a network. There are four distinct cloud types: process clouds, application clouds, platform clouds and infrastructure clouds.
Communications
Accenture’s communications services offer dozens of services—from marketing and sales to network services and infrastructure—to help wireless and wireline service providers, cable and satellite operators and emerging players generate growth, achieve cost efficiencies, improve customer retention and improve new service innovation. We also provide the flexibility for a one-time fix or more complex ongoing outsourcing arrangements. They include services in channel transformation, marketing transformation, product innovation, network operations, IT transformation and corporate operations.
Consumer Goods & Services
Accenture helps consumer goods companies transform their businesses in dynamic market conditions. Our industry solutions develop an in-depth understanding of consumers and their varying needs, enable sustained capabilities through ERP, custom and emerging technologies and optimize supply chain and cost structures. They include services in strategy and governance, shared services, sales and marketing transformation,
customer-centric supply chain solution, global operations solution, talent planning and management solution and ERP transformation solution.
Custom BPO
Custom business process outsourcing provides outsourcing solutions in situations where a customized solution would meet an organization's needs more closely than a standard outsourcing offering.
Customer Relationship Management
Customer relationship management services help organizations improve customer centricity—the ability to deliver a consistently satisfying customer experience resulting in improved customer loyalty. They include services in marketing transformation, sales transformation and customer service transformation.
Customs
Accenture has developed strategies and innovative solutions to fit the needs of customs agencies looking to improve service—from managing the impact of shifting commerce, immigration and travel trends, to battling the continued threat of terrorism, to handling increased workloads in the face of personnel and budget shortages. They include services in trade compliance and security, tourism, customs modernization, immigration case management, integrated border management, integrated intelligence environment and resource optimization model.
Data Center Technology & Operations
Data center technology and operations services transform all aspects of data center infrastructure and operations by centralizing data center facilities; rationalizing and virtualizing servers; implementing tiered and virtualized storage; and introducing automated provisioning, predictive operations and business service management capabilities.
Data Management & Architecture
Data management and architecture services address how an organization manages data across its entire lifecycle, including how data is created, stored, moved, used and retired. These services help clients ensure that data is available, accurate, complete and secure across the enterprise and with business partners. They include services in data governance, data structure, data architecture, master data, metadata, data quality and data security.
Defense
Accenture’s defense services capabilities include design, development and support of multi-level secure command and control systems, modeling and simulation and satellite communications. Through strategy, operations and IT services, we work with senior leaders to develop enterprise performance-improvement strategies, modernize information systems, manage change and reduce costs while optimizing key headquarters processes and governance.
Digital Marketing
Accenture Interactive’s services help companies develop world-class digital marketing capabilities; enhance the development and management of their websites and online marketing capabilities; and optimize their online and offline marketing investments. They include services in digital consulting, marketing analytics and media management.
Electronics and High Tech
Accenture offers management consulting, technology-strategy and implementation services to these segments: consumer technology, semiconductor, communications technology, enterprise technology, network and software business and aerospace/defense.
Emerging Technology Architectures
Emerging technology architectures provide innovative information technology solutions for transformational changes. They include services in cloud computing, mobile solutions, open source solutions, service-oriented architecture (SOA), software as a service (SaaS), radio frequency identification (RFID)and Web 2.0/rich Internet applications.
Energy
Accenture provides focused business resources and assets for each segment of the oil and gas industry—upstream, downstream and oil service companies. They include services in exploration and production, midstream/gas, refining and marketing.
Finance & Performance Management
Finance and performance management services help transform an organization's finance management capabilities. They include services in finance operations, corporate finance and enterprise performance management.
Finance and Accounting BPO
Finance and accounting business process outsourcing services align to core financial processes (procure-to-pay, order-to-cash, record-to-report) to help clients to improve finance efficiency and reduce the cost of finance operations.
Financial Services
Accenture helps banks, insurers and capital markets companies perform at the highest levels so they can create sustainable value for their customers and shareholders. They include services in banking, capital markets and insurance.
Forest Products
Accenture helps forest products companies (i.e., lumber, pulp, papermaking) develop and implement innovative strategies for rapid, sustainable results across the value chain. They include services in advanced enterprise solutions, commodity trading and risk management services, plant and automation solutions, manufacturing execution systems and outsourcing.
Freight and Logistics
Accenture’s freight and logistics services cover all critical aspects of operations for freight forwarding, third-party logistics and express, rail and cargo companies. They include services in outsourcing, freight handling, freight reservation management, dynamic route management, billing and cost management and cargo O&D revenue optimization.
Global Delivery & Sourcing
Global delivery and sourcing leverages a global network of delivery centers, industry expertise and deep technology and outsourcing skills to provide cost-effective business solutions and improved business performance.
Health and Public Service
Accenture serves border management,
customs,
defense, public health,
human services, nonprofit, payers, providers, postal agencies, public safety , public transportation and
revenue agencies worldwide.
Human Capital Management Solutions
Human capital management (HCM) solutions help clients use technology effectively to create a streamlined, automated human resources (HR) process framework. In addition, Accenture designs and implements the right IT support for the HR organization into the future. They include services in HCM implementation services, SAP HCM and HR Outsourcing.
Human Resources BPO
Human resources business process outsourcing involves helping organizations through value-added human resources outsourcing solutions, including integrated talent management (encompassing recruitment, performance and progression, learning and compensation services) and highly efficient employee services capabilities.
Human Services
Human services agencies worldwide work with Accenture on a variety of initiatives—from policy analysis and strategy to large-scale systems design, implementation and maintenance. They include services in public assistance, employment services and child services.
Industrial Equipment
Accenture helps industrial equipment companies drive shareholder value and overcome marketplace volatility through the strategic use of customer relationship management along with short-term and long-term financial planning. They include services in machinery, automation, power generation and construction.
Information Management
Information management services focus on integrating and managing all the diverse information assets necessary to plan and run an organization. They include services in business intelligence, portals and content management and data management and architecture.
Infrastructure Consulting
Infrastructure consulting services help organizations achieve business agility through the strategic use of infrastructure technology. These services help clients move beyond a costly, complex infrastructure to a cost efficient, highly flexible and scalable infrastructure. They include services in data center technology and operations, network transformation, security solutions, infrastructure outsourcing and workplace technology and collaboration.
Infrastructure Outsourcing
Infrastructure outsourcing services provide ongoing management of an organization’s IT infrastructure. They include service desk, workplace services, data center services, network services, security services and IT spend management.
Insurance
Accenture provides insurance industry solutions that address products, strategies, people, processes and operating infrastructures. They include services in claims, finance and administration services, human resources and learning, marketing, sales and distribution, mergers and acquisitions, policy, risk and regulatory services, sourcing and procurement and underwriting.
Insurance BPO
Insurance business process outsourcing services involve a broad range of core insurance processing services to help insurers achieve significant cost reduction. They include services in life and annuity, pension, property and casualty policy, claims and collections and disbursement services.
IT Strategy & Transformation
Information technology strategy and transformation services help organizations optimize investments, transform capabilities and achieve greater business value from IT. They include services in IT-enabled change, IT investment and enterprise architecture.
Learning BPO
Learning business process outsourcing services drive measurable improvements in a client’s business performance from training and talent management investments. They include services in learning planning and curriculum design, content development, session management and scheduling, learning delivery, content management and learning administration.
Life Sciences
Accenture works with pharmaceutical and medical products clients to ensure that patient need is at the center of everything they do. We are transforming global health care by connecting information, insights and technology to improve the quality of the patient experience. They include services in corporate strategy, commercial analytics, operational excellence, outsourcing and research and development.
Media and Entertainment
Accenture helps media and entertainment companies adapt to the realities of the digital age, breaking new ground to simplify operations, better understand consumers, provide content effectively and capitalize on new opportunities. They include services in entertainment, broadcast, publishing and portals.
Metals
Accenture collaborates with metals companies to develop innovative strategies, redesign business processes, get the most out of information technologies and tap into the potential of their people. They include services in advanced enterprise solutions, commodity trading and risk management, plant and automation solutions, manufacturing execution and outsourcing.
Microsoft Solutions
Microsoft Solutions helps organizations by delivering business solutions on the Microsoft platform effectively and at scale.
Mining
Accenture helps mining companies develop and implement innovative strategies for rapid, sustainable results across the value chain. They include services in automation and industrial solutions and plant and asset solutions.
Mobility Services
Mobile services help clients to leverage business applications based on mobile technologies. They include services in mobile enterprise strategy, mobile custom solutions, field force transformation (FFT), Accenture Mobility Operated Services (AMOS) and Accenture Product Software Services (APSS).
Network Transformation
Network transformation services help clients transform their network operations to improve productivity, reduce operating costs and, ultimately, improve performance. These services include four key offerings: network optimization, unified communications and collaboration and wireless and network service management. They include services in network assessment, telecom expense management, enterprise network transformation, network and IP convergence, network security, network infrastructure, wireless LAN and unified communications.
Nonprofit
Accenture helps nonprofit clients transform by shaping a sustainable transformation; developing the capacity and capabilities to turn vision into practice; and helping our clients operate and measure their performance more effectively. They include services in business process reengineering, customer relationship and donor management, mergers and acquisitions support, outsourcing, portals and content management, shared services, strategic planning and technology consulting.
Open Source Solutions
Open source solutions support businesses and governments by providing deep open source implementation that makes optimal use of open source software harnessing both proven open source stacks and tested approaches to governance.
Oracle Solutions
Oracle solutions provide strategy, implementation, upgrade and application outsourcing solutions across the entire Oracle suite of products.
Postal Agencies
Accenture helps postal operators increase revenue sources and provide better service, lower costs and higher-quality products and services to customers. They include services in customer relationship management, postal industry process model, public service value model, retail counter solution and supply chain management.
Process & Innovation Performance
Process and innovation performance services help clients take an end-to-end, process-based approach to key business challenges such as complexity reduction; lean manufacturing and operations; process innovation; strategic cost reduction; and growth through innovation. These services also help clients rapidly enhance the internal capabilities needed to continuously improve operations and innovation. They include services in operations strategy, complexity optimization, Lean Six Sigma, business process lifecycle management and fast innovation and growth.
Procurement BPO
Sourcing and procurement business process outsourcing services generate savings in goods and services procured and increase control over organizational spend. They include services in sourcing and category management, sourcing support and procurement operations.
Public Safety
Accenture works with governments worldwide to develop operational strategies and technology infrastructures that allow communication and collaboration between law enforcement, criminal justice and safety agencies. They include services in police case management, biometric identity management, knowledge discovery capability and integrated justice solutions.
Public Transportation
Accenture focuses on bringing innovation to public transportation authorities and operators. Our areas of service include transport-specific solutions such as integrated fare management, service management and reservation systems, business and technology consulting and outsourcing. They include services in integrated eTicketing, fleet management, rail and tolling solutions.
Publishing
Accenture helps publishing companies adopt digital business models to better manage workflows, infrastructures and sourcing strategies to improve performance, capitalize on high-growth potential and improve the bottom line. They include services in anti-piracy diagnostics, intellectual property management, rights and royalties, digital media and transformation, sourcing methodology and outsourcing.
Retail
Accenture helps retail companies such as mass merchants, grocery stores and professional service firms identify their most important customers and prospects—and integrate customer insights and powerful analytics into strategic retail decision making. They include services in demand generation, demand fulfillment, customer service and channel operations and effective enterprise.
Revenue
Revenue agencies rely on Accenture’s complete services to help them develop reliable tax systems with the flexibility necessary to address changing industry, government, taxpayer and technology demands. They include services in end-to-end revenue systems, enterprise revenue solution, licensing and permitting, business intelligence, tax solutions, revenue portals and online systems.
Risk Management
Risk management services help organizations protect and increase economic and shareholder value by transforming the risk management function from one that operates through a series of isolated transactions to one of strategic scope and importance. Risk management encompasses all aspects of the organization, including investment, finance and operating decisions. They include services in compliance, risk and regulatory management and risk governance.
SAP Solutions
SAP solutions leverages SAP practitioners, market-leading assets and methodologies, investments in research and innovation and a long-standing alliance with SAP.
Security Solutions
Security solutions help clients secure their data, protect identities and build trusted relationships with their stakeholders. They include services in cyber security, enterprise application security, identity and access management, security strategy, business continuity and disaster recovery planning and data protection and privacy.
Service-Oriented Architecture
Service-oriented architecture is a services-based approach for designing and building flexible IT solutions, combining legacy and new technologies. It allows business process components to be assembled and orchestrated efficiently and rapidly, giving businesses the agility to respond to changing business conditions.
Software
Accenture software develops differentiated software-based solutions to help organizations meet their business goals and achieve high performance.
Software as a Service
Software as a service provides a way to subscribe to software on demand. They include services in strategy and planning, agile execution and ongoing cloud operations.
Strategy
Strategy consulting services help executives enhance short- and long-term shareholder value by identifying areas to improve the business through planning, growth and operational solutions.
Supply Chain BPO
Supply chain business process outsourcing services provide a comprehensive range of services to help improve the performance and cost management across all dimensions of the supply chain. They include services in demand management, supply management, transportation management, materials management, production management, green supply chain and financial supply chain.
Supply Chain Management
Supply chain management services help clients develop and execute operational strategies that enable profitable growth in new and existing markets. These services help clients to implement innovative consulting and outsourcing solutions that align operating models to support business strategies, optimize global operations, enable profitable product launches and enhance the skills and capabilities of the supply chain workforce. They include services in fulfillment, manufacturing, product innovation and lifecycle management, service management, sourcing and procurement, Supply Chain Academy and supply chain strategic planning.
Sustainability
Sustainability services help organizations achieve improved performance through integrated programs that maximize the positive and minimize the negative effects on social, environmental and economic issues and stakeholders.
Systems Integration Consulting
Systems integration consulting services streamline and integrate business processes and IT systems across the enterprise to address every function, including CRM, HR, supply chain and financial management.
Talent & Organization Performance
Talent and organization performance services help organizations increase productivity, market share and shareholder value by ensuring they have the right people with the right skills in the right roles. They include services in change management, human resources management, workforce performance management, leadership and talent management.
Technology Consulting
Technology consulting services combine technology expertise and strategy capabilities to provide an entire range of technology capabilities. They include services in application modernization and optimization, infrastructure consulting, IT strategy and transformation and security solutions.
Travel
Accenture helps travel services companies (hotels, tour operators, destinations, cruises and car rental agencies) improve customer satisfaction, operations efficiency and adaptable business processes with our expertise in strategy consulting, systems integration, market analysis and business models. They include services in customer centric aviation, travel back-office services and travel distribution.
Utilities
Accenture works with electric, gas and water utilities worldwide to improve their performance in the dynamic utility market. They include services in generation and energy markets, transmission and distribution, retail and customer operations, corporate services and outsourcing.
Utilities BPO
Utilities business process outsourcing services help utilities improve profitability, reduce costs and ultimately improve customer satisfaction. They include services in customer care, finance and accounting, human resources, supply chain, information technology and field services.