Application Capacity: Services Overview

Finding, accessing and retaining critical IT skills is a significant challenge for organizations, especially when they need to swiftly scale IT teams up and down to match business demands. Accenture Application Capacity Services offer a complete spectrum of flexible offshore, onshore and nearshore IT staffing services—delivered by highly skilled experts—to supplement existing client teams and help reduce costs, improve project start-up times and increase agility.

And in today’s shifting market, you have the additional challenge of swiftly scaling your IT team up and down to match business demand. Accenture Application Capacity Services can help.

Let our global team and vast resources help you adapt and evolve your IT as needed to accelerate your business. Organizations that use our capacity services can experience:

• Up to a 40 percent reduction in resource spend, enabling increased output for comparable cost.

• Increased flexibility in capacity to better meet changing demands and eliminate non-productive idle time.

• Real-time access to skilled resources and a 5 to 10 percent improvement in project start-up time.

• Simplified contracting terms.

Accenture can deliver offshore, onshore and nearshore IT capacity services that are aligned with your business needs, while freeing your staff to focus on value-adding activities.

Global Reach, Scalability and Experience
Accenture’s world-class delivery capabilities bring together our global reach, innovative solutions, industrialized assets and deeply skilled technology and industry professionals—all focused on generating measurable business value for our clients through reliable, cost-effective and consistently high-quality services. The Accenture Global Delivery Network is the largest and most diversified group of technology, business process and outsourcing professionals in the world.

Processes and Methodologies
Accenture has developed standardized processes and methodologies to assure that our business works as one global network. We use the Accenture Global Delivery Network’s security, business continuity and other standards, such as Capability Maturity Model Integration Level 5, and share its infrastructure and technologies.

Flexible, Low-Cost IT Professional Services
As an Application Capacity Services client, you get the benefit of the high-quality technical skills and cost-effective rates of our offshore, onshore and nearshore teams. The cost and mix of additional IT capabilities can be varied according to your needs—with no impact on capital budgets. And, our Remote Delivery Portal provides secure, 24/7 access to your delivery team in India and oversight of the latest project developments.

Accenture Application Capacity Services provide skilled IT professionals to support your internal capabilities in a range of areas. You can count on a superior level of dependable quality service that can adapt as your needs evolve. Our services include:

• Application Capacity Services: Provide an extension of your own IT organization—using your tools and processes or leveraging those Accenture can provide—that’s ready when you need scalable offshore, onshore and nearshore delivery for projects, or a complete team to handle one or more steps in an application lifecycle.

• Contractor Consolidation: Helps you better manage and rationalize the various technology vendors and independent contractors within your IT organization with a unified governance model.

• Captive Services: From setup to ongoing management of your IT organization’s offshore unit—or "captive center”—this service helps you optimize your resources to deliver business value.