Accenture Institute for Health & Public Service Value

How can health care organizations, as well as governments and other public service agencies, deliver better social, economic and health outcomes for the people they serve? That’s something we aim to answer every day in the research we do at the Institute.

Who We Are
The Accenture Institute for Health & Public Service Value is dedicated to promoting high performance in the health care sector and in public service delivery, policy-making and governance. Through research and development initiatives, the Institute aims to help health care and public service organizations deliver better social, economic and health outcomes for the people they serve.

Our Research
The Accenture Institute for Health & Public Service Value applies rigorous research to the problems challenging the health care sector and to the issues facing today's public service organizations. Following is an overview of our most recently published research:

Accenture Global Cities Forum 2010
The Accenture Global Cities Forum, a series of daylong citizen panels in 17 cities worldwide, explores people’s expectations of government. Explore results from the latest forums in: Johannesburg, Mexico City, Rio de Janeiro and Delhi.

After the Crisis: How Revenue Agencies are Achieving High Performance
For revenue agencies, the realities of the multi-polar world and the recent economic crisis present significant challenges. Discover how revenue agencies can address the complexity and advance toward high performance.

2010 Accenture Citizen Experience Study
The 2010 Accenture Citizen Experience Study explores people's perspectives on government's role in supporting—and improving—health and health care.

Sharing Front Office Services: The Journey to Citizen-Centric Delivery
This report discusses why and how governments around the world are embracing shared front office service initiatives to support citizen-centric delivery.

Explore our published research.

Our Book
Our book, Unlocking Public Value, aids those seeking to understand how public service organizations can define, measure, analyze and improve public value over time.

For more information
To learn more about the Accenture Institute for Health & Public Service Value, please contact us.