Skip to Main Content
Access your saved content
Improving benefits delivery in challenging times
Social security agencies worldwide are focusing on streamlining eligibility determination, case management and benefits delivery for government assistance programs serving elderly, low-income and special needs population. This critical mission is complicated by the impact of an aging population and uncertain global economy, both of which are driving new demand. Many social security agencies are reshaping many aspects of their work with approaches and solutions to:
Accenture combines policy and business insights with innovative technology solutions to help social security agencies apply eligibility rules to populations, determine the appropriate level of benefits and manage cases to deliver outcomes to the people and families who need them.
As part of our human services work in 25 countries, Accenture has worked with social security agencies in Australia, Austria, Belgium, Canada, China, Finland, France, Germany, Ireland, Italy, Japan, Malaysia, Netherlands, Norway, Portugal, South Africa, Spain, Sweden, the United Kingdom and the United States.
Our social security experience is backed by more than 25 years of working with clients across the human services industry, helping them realize high performance and transform challenges into positive results for people. Each day, our professional teams are helping clients to empower services and improve lives by:
Accenture’s broad human services capabilities—from business process services and change management to systems implementation and customer relationship management—cover the gamut of human services functions, including social security.
We offer a flexible approach rooted in clients’ unique needs and work collaboratively from strategic planning through implementation and maintenance.
Our comprehensive services help organizations to integrate quality services, maximize resources, modernize technology, create efficiencies, improve customer service and reduce costs. We can help human services agencies empower services and improve lives with services including:
Accenture Benefits Management System
Accenture Public Service Platform
Intelligent Processing and Compliance
Customer relationship management
Integrated service delivery
Smart card solutions
Skip Footer Links