Application Capacity: Services Overview

And in today’s shifting market, you have the additional challenge of swiftly scaling your IT team up and down to match business demand. Accenture Application Capacity Services can help. We offer a complete spectrum of cost-effective and flexible offshore, onshore and nearshore IT staffing services—delivered by highly skilled experts—that can supplement your existing IT team precisely when needed.

Let our global team and vast resources help you adapt and evolve your IT as needed to accelerate your business. Organizations that leverage capacity services can experience:

• Up to a 40 percent reduction in resource spend, enabling increased output for comparable cost

• Increased flexibility in capacity to better meet changing demands and eliminate non-productive idle time

• Real-time access to skilled resources and a 5 to 10 percent improvement in project start-up time

• Simplified contracting terms

Accenture can deliver offshore, onshore and nearshore IT capacity services that are aligned with your business needs, while freeing your staff to focus on value-adding activities.

Global Reach, Scalability and Experience
The Accenture Global Delivery Network serves some 2,100 Accenture clients. It uses common methodologies, architectures and metrics to turn more than 50 centers, Accenture offices and client locations staffed by 122,000 professionals into a massive engine for high performance. Our delivery centers are uniquely positioned to leverage our industry experience, functional capabilities, alliances and technology to ensure smooth interaction and collaboration between onshore, nearshore and offshore teams.

Processes and Methodologies
Accenture has developed standardized processes and methodologies to assure that its business works as one global network. We use the Accenture Global Delivery Network’s security, business continuity and other standards, such as Capability Maturity Model Integration Level 5, and share its infrastructure and technologies.

Flexible, Low-cost IT Professional Services
As an Application Capacity Services client, you get the benefit of the high-quality technical skills and cost-effective rates of our offshore, onshore and nearshore teams. The cost and mix of additional IT capabilities can be varied according to your needs—with no impact on capital budgets. And, our Remote Delivery Portal provides secure, 24/7 access to your delivery team in India and oversight of the latest project developments.

Accenture Application Capacity Services provide skilled IT professionals to support your internal capabilities in a range of areas. You can count on a superior level of dependable quality service that can adapt as your needs evolve. Our specific services include:

• Application Capacity Services: Provide an extension of your own IT organization—using your tools and processes or leveraging those Accenture can provide—that’s ready when you need scalable offshore, onshore and nearshore delivery for projects, or a complete team to handle one or more steps in an application lifecycle.

• Contractor Consolidation: Helps you better manage and rationalize the various technology vendors and independent contractors within your IT organization with a unified governance model.

• Captive Services: From setup to ongoing management of your IT organization’s offshore unit—or "captive center”—this service helps you optimize your resources to deliver business value.