Accenture has been ranked No.1 on the International Association of Outsourcing Professionals (IAOP) Global Outsourcing 100 list, marking the fifth consecutive year that Accenture has captured the top spot on the world’s best outsourcing providers ranking.
The Global Outsourcing 100 employs a ranking system that replicates the evaluation process companies use to select outsourcing providers.
After being rated according to 18 key criteria, final rankings are then determined by a weighted average of judges’ scores on growth, global presence, customer references, company recognition, company certifications, employee management and executive leadership.
Mike Salvino, Accenture’s group chief executive–Business Process Outsourcing, said, "For the fifth year in a row, Accenture is honored to be recognized by the IAOP as the best outsourcing provider in the world. This is a true testament to the expertise and professionalism of our dedicated people around the world delivering on our promises to our clients—and helping them realize business improvement and true business value through outsourcing."
"Securing the No. 1 ranking for the fifth consecutive year is a tremendous accomplishment by Accenture, particularly considering the growth of the program this year and the increased number of applicants," said IAOP Chairman Michael Corbett, who led the judges panel. "Because of the rigorous application and acute judging processes, The Global Outsourcing 100 ranking not only helps companies make better-informed purchasing decisions, it raises the bar for excellence in the industry."
Additionally, Accenture placed in the top 20 by industry focus for financial services, retail and consumer goods, telecommunications and information/communications technology services.
"This is truly a remarkable achievement," Marty Cole, Accenture’s group chief executive–Technology noted. "We would not have been successful without the great work from the men and women who are serving our clients daily."
Read the IAOP report The Global Outsourcing 100® and The World's Best Outsourcing Advisors.