This July, the Accenture BPO Delivery Center in Prague celebrates its 10 anniversary with a team of 1,000 professionals serving 26 contracts across finance, accounting, human resources, industry specific, sourcing and procurement Business Process Outsourcing (BPO) services.
Accenture in the Czech Republic has now been developing partnerships for 10 years, supported by the Global Delivery Network, delivering outsourcing excellence every day, every month, year in and year out to our clients.
“We serve our clients in 16 European languages, all our processes are stable. Over the past 18 months we significantly reduced our cost-to-serve and delivered millions of dollars in value through initiatives including sourcing savings, Days Sales Outstanding reduction and warranty and inventory cost reduction”, said Paul Van Beveren, SDO Lead for Delivery Centers in Prague and Central Europe, of some key achievements.
Accenture is recognised globally for our leadership in IT outsourcing and BPO both by our client credentials and industry awards. In fact, for the past four consecutive years, Accenture has been recognised as number one outsourcing provider by the International Association of Outsourcing Professionals (IAOP).
Combining High-Quality Service with Lower Delivery Costs
Accenture opened the new outsourcing facility in the Czech Republic in July 2001 to enable the company to broaden its offerings in BPO. Located in Prague, the facility is part of Accenture’s global network of more than 60 delivery centers.