A global insurance firm had strengthened and expanded its services in 140 markets through mergers and acquisitions.
But over time, finance and procurement operations had become inefficient and cumbersome. Processes in both areas weren’t integrated and legacy systems didn’t communicate with one another, making it difficult to collect payments, manage vendors, track spending, control costs—ultimately inhibiting growth.
A new Chief Financial Officer (CFO) had a bold plan: to build future-ready business operations that would drive efficiencies and provide the business with real-time insights and agility to drive growth. Based on his experience, he knew that digital, data-driven finance and procurement would improve decision-making and help employees not only work smarter and faster, but also better serve clients. Additionally, this approach would unlock new paths to long-term growth and create shareholder value.