Workplace Enablement: Services Overview

CIOs have a number of tools and trends at their disposal to drive higher levels of workforce performance and lower IT costs. Advanced collaboration technologies, mobile solutions, universal connectivity, cloud sourcing and the convergence of voice, data, video and telephony can be part of any CIO’s arsenal to create a highly efficient workplace that enables employees to work at any time, from any place, via virtually any device.

However, tackling the challenge of transforming the workplace is daunting: managing the system and software upgrades can be time-consuming, expensive and disruptive, while making sense of a vast vendor landscape can be confusing.

Accenture is uniquely positioned to help organizations maximize the value of their computing technologies and services and, at the same time, establish an environment that unleashes new levels of workforce efficiency, agility and productivity.

Accenture can help organizations create a cost-effective, flexible and highly productive workplace IT environment that enables high performance. We offer what other providers cannot:

• Deep skills and experience. We have helped more than 1,000 organizations in 52 countries identify, design and implement workplace solutions, and we have more than 9,000 dedicated professionals around the world, as well as a strong global delivery network. We also help clients deliver multi-language, multi-site deployments.

• Fast outcomes. In just six to nine months, we can help clients reduce the cost and complexity of their workplace infrastructures—with minimal disruption to the business.

• Scalable sourcing models. We apply diverse sourcing models to scale the workplace, keep up with business demand, speed execution and reduce costs.

• Phased (and industrialized) approach to service delivery. We apply field tested and reusable tools, methods and processes so that our work is carried out consistently around the world and with less risk. With our phased approach, we standardize technology, tools and processes, enhance and automate both technology and IT processes, and link IT operations to business objectives.

• Vendor independence. Accenture is the world’s largest technology-independent strategy and IT solutions provider.

Contact us to find out how we can help you create a workplace that drives high performance.

• Workplace technology: Accenture offers end-to-end workplace technology services that can enhance the performance of workers who are responsible for driving the business forward. One of our most important offerings—workplace technology for Microsoft—involves standardizing and upgrading operating systems—and carrying out the requisite testing, remediation and rationalization activities so that existing applications will operate in the new environment. Our deep experience and our relationship with Avanade—an Accenture majority-owned business dedicated to helping organizations maximize their Microsoft investments—make us particularly well qualified to help clients manage the complex migration of their operating systems from Windows XP to Windows 7.

• Communications and collaboration. Accenture can help organizations get more value from their existing communications networks and future IT investments. With on-premise and cloud-based solutions, we bring together voice, video and data technologies and services to form an integrated communications capability that spans work sites and geographies.

• Workplace outsourcing. Our workplace outsourcing services reduce workplace complexity by providing end-to-end management of distributed computing environments and infrastructure—from desktops, laptops and mobile devices to messaging and file and print services.