New Energy Consumer - Evolving Energy Marketplace

Overview

Around the world, utilities/electricity providers are facing a broad spectrum of opportunities and challenges.

As the industry continues to respond to concerns over climate change, security of supply and volatile energy prices, new opportunities are emerging due to the introduction of disruptive technologies and associated value-added products and services. Smart technologies are enabling a marketplace for in-home consumer technologies, demand side management programs and related support services.

This new Accenture research shows fascinating insights into the opportunities for value creation in this evolving energy marketplace.

Key Findings

Consumers will consider alternative providers for purchasing electricity and beyond the meter products and services.

Note: Eastern provinces: New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec. Western provinces: British Columbia, Alberta, Saskatchewan, Manitoba

Source: Revealing the Values of the New Energy Consumer, Accenture 2011, Canadian data findings.

About the Innovation Centre for Utilities

The Innovation Centre for Utilities develops and delivers innovative and leading practices to utilities around the world while also providing a new face to the local marketplace in Vancouver.

The Innovation Centre showcases innovation at its best, global research and a wide variety of customer care for utilities offerings, assets, leading capabilities and thought leadership.