Human Resources BPO: Services Overview

Skilled employees are the foundation of true, long-lasting competitive differentiation. Companies have to attract and retain these key resources, and manage them effectively. To help them achieve high performance through Human Resources (HR) excellence, more and more companies are turning to business process outsourcing (BPO) to ensure their HR function operates at peak.

It is a moving target, and Accenture understands that leading companies are looking to HR BPO for more than cost-savings and process efficiencies. That is why our next-generation HR BPO Services use sophisticated analytics to generate insights that drive better, faster decisions and help identify weaknesses. We have also invested in the flexible, cutting-edge technology framework that enables our clients to conduct virtual interviews and leverage the power of mobility.

Contact us to find out how Accenture can help your company improve its performance through next-generation BPO.

Accenture combines a deep, research-based understanding of how HR BPO contributes to high performance with a comprehensive solution to optimize workforce performance and productivity:

• Comprehensive offering: Accenture’s offering covers the full spectrum of talent management and HR administration services. Our industrialized processes are field-tested and delivered at scale, giving our clients greater flexibility to respond to changing market needs.
  
  
• Deeply skilled and experienced resources: Accenture has 8,500 HR, learning and talent-management professionals, complemented by a global talent pool of consultants with experience in most industries, technologies and business processes.
  
  
• Global reach: Accenture’s world-class delivery capabilities bring together our global reach, innovative solutions, industrialized assets and deep industry and technology skills. The Accenture Global Delivery Network is one of the largest and most diversified groups of technology, business process and outsourcing professionals in the world.
  
  
• Track record: Accenture delivers measurable improvements in business performance. These results include reducing HR costs, improving absence rates and reducing speed to hire. Our clients include Best Buy, BT, Caja Madrid, Telecom Italia and Unilever.

Accenture brings a heightened level of rigor to HR processes with an emphasis on business metrics, talent management and highly effective HR and learning operations. Our capabilities span the entire employee life cycle.

• Recruitment
• Performance and Progression
• Learning
• Compensation
• HR Administration Services (Payroll, Benefits, Workforce and Data Administration, Case Management, Customer Support)

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Learn more about our Business Process Outsourcing (BPO) services.