Border & Identity Management: Services Overview

Effective border management is a complex challenge with wide-ranging implications.

Accenture offers an integrated approach to border and identity management that spans all agencies with border security, customs and immigration responsibilities. By focusing on people, process and technology, we offer a holistic solution to delivering coordinated services while achieving security and compliance goals tailored to the unique challenges of each client agency.

Accenture's vision for integrated border management is helping agencies around the world deliver coordinated services—thereby achieving the dual goals of facilitating the cross-border movement of people and cargo while enhancing the security of citizens and visitors.

Accenture’s in-depth research, coupled with our worldwide experience with border management, immigration and customs agencies, has yielded innovative insights that keep us and our clients ahead of ongoing developments in this increasingly complex area.

Accenture clients benefit from world-class expertise and services, and innovative market-leading technologies backed up by an in-depth understanding of border and identity management, immigration, customs and police organisations. We work with our clients at a strategic level and have an understanding of the latest technologies for deployment into live port environments with back-end implementations into our client systems.

Looking at people, processes and technology, we help our clients:

• Define strategies for effective and secure border control and identity management.
  
  
• Ensure high-performance business processes.
  
  
• Analyse physical layout, job functions and process redesign.
  
  
• Determine effective workforce re-organisation and training.
  
  
• Implement change management and communication.

Accenture helps clients build automated border clearance solutions by using a proven methodology and brings together a number of technology vendors to provide systems that are modular, scalable and adaptable to meet clients’ needs.

Our solutions are configurable in each implementation and avoid the cost and risk of building components from the ground up, while offering the flexibility of custom-built components.

• Accenture Automated Border Clearance Accenture believes the combination of multi-modal biometrics and integrated automated technologies presents a sizeable opportunity for air, land and sea ports.
  
  
• Immigration Case Management Accenture’s Immigration Case Management solution helps immigration agencies and departments around the globe deliver improved service, improve application processing and better manage cases.
  
  
• Integrated Intelligence Environment Accenture’s integrated intelligence environment solution is a set of tools that enables collaboration between intelligence analysts and operational officers to help identify real threats earlier.
  
  
• Resource Optimisation Model Accenture’s innovative solutions include developing a resource modelling tool that allows executives to make informed resource investment decisions based on analysis of management and operational data.
  
  
• Accenture Identity Management Solution Public safety begins and ends with the individual; whether that’s correctly identifying a known or potential criminal or terrorist, uncovering an identity fraud or, conversely, confirming the innocence or the right of a person to go about their legitimate business.
  
  
• Accenture Travel Security Services Use multimodal biometrics, e-passports, two-dimensional barcode boarding passes, mobile devices and other emerging technologies to enhance security and facilitation for air travellers.