Application Outsourcing: Services Overview

Through application outsourcing, we industrialize application development, maintenance and support to align IT investments with a client’s strategic imperatives and can reduce costs by as much as 50 percent.

Application outsourcing can create new business value through optimization of application portfolios, improved ROI and decreased total cost of ownership—all while improving quality by 50 percent or more and increasing productivity by more than 40 percent.

For more than 20 years, Accenture has worked with more than 600 organizations around the world to enable high performance through application outsourcing. Our services are multi-dimensional to meet your every business need:

Learn more about our Application Outsourcing Services.

Accenture offers a wide range of application outsourcing services to help our clients achieve high performance. We support all leading packaged applications as well as custom and industry applications.  We have the flexibility to support one application or an entire portfolio. Accenture tailors the business arrangement to help companies realize high value immediately and throughout the relationship. Whether providing a low-cost team of skilled IT professionals to support existing applications or engaging in a strategic engagement to drive higher-level business outcomes, Accenture can support an extensive range of IT needs.

What makes Accenture different? We are a reliable business partner and trusted collaborator. We have more than 20 years of experience in application outsourcing. Of Accenture's top 100 clients in the last fiscal year, 100 have been clients for at least five years and 87 have been clients for at least 10 years. Our superior global delivery capabilities enable standardized, repeatable services focused on improving application performance while fueling continuous improvement.

Accenture is obsessed with performance—reliable, high-quality execution. We continuously refresh our work with clients through leading-edge research and innovations.  And, with our specialized teams we can go beyond single-function solutions to integrate multiple processes, functions and towers.

Accenture takes application outsourcing to the next level, helping to increase value derived from limited IT investments. Some of the application outsourcing solutions Accenture offers includes:

• Application management—Ongoing support of an existing set of applications.

• Application development and maintenance—Full spectrum of development, implementation and ongoing management services for new and existing applications.

• SAP application outsourcing—Enhancement and ongoing management services for SAP applications.

• Oracle application outsourcing—Enhancement and ongoing management services for Oracle applications.

• Microsoft application outsourcing—Enhancement and ongoing management services for Microsoft applications.

• Transformational application/IT outsourcing—Detailed focus on the “transformation” of an organization’s IT capability to more effectively enable strategic business objectives.

• Design, build, run—Complete lifecycle management and support for new, custom or packaged applications, well beyond the initial implementation.

• Airline Outsourcing Services: Navitaire—Support for many key processes including Reservations, Internet and Direct Distribution; Flight Operations and Operations Recovery; and Revenue Accounting.