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Approximately 10 percent of the respondents in the Accenture 2011 Global Risk Management Study were utilities executives involved in risk management planning and decision making. The research findings provide important insights into the challenges of operating in the highly regulated utility industry, while managing a complex array of risks relating to capital investment, environmental safety and business disruption.
According to the research, over the next two years utilities will focus their risk management investments especially on technology and data, with a focus on data quality, management and architecture; performance management; software solutions development; and management capabilities. Utilities executives participating in the research stated that their top challenges over the next two years will be reducing costs, aligning risk capabilities with overall business strategy and developing risk metrics.
Read our in-depth analysis of the risk research findings as they relate to utilities companies. The report also explores the strategic and operational implications of the study findings for the industry, and outlines specific actions companies can take to assist in driving more business value from their risk management capabilities.
Download 2011 Industry Report [PDF, 437KB] PDF Help
Shelley Hurley View video
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