Our people are our most important asset and we invest considerable resources to provide ongoing training that builds and extends professional, technical and management skills in all areas. We do, however, expect you to take responsibility for your own career development, supported by innovative programs and tools designed to meet your individual needs.
The Accenture Delivery Centre Network for BPO in India prides itself in providing a high-growth learning environment. Development opportunities begin with induction and pre-process training, which is conducted in-house for all new hires. However, learning is an ongoing process and takes place across teams, through team meetings and reviews and by identifying and adopting best practices. At every level, we encourage people to learn and acquire new skills, both on-the-job and through formal assignments conducted online or in the classroom.
The Outsourcing curriculum has been developed to support Accenture's strategic goals. One of these goals is ensuring that training enables our people to develop the skills they need to best support our clients, helping Accenture and our clients to achieve high performance. In the process, our employees continue to learn and grow. The curriculum is delivered through a premier professional education program dedicated to building leaders and a differentiated workforce.
- Core skills: Training applicable across the workforce
This curriculum includes skills development that is linked to Accenture's overall business strategy and reinforces our culture and values, including the global nature of our organization. It includes imparting skills related to the outsourcing industry that are aligned with Accenture's outsourcing strategy
- Professional skills: Training to nurture professional skills
This curriculum includes development of professional skills, such as leadership, ethics, project and program management, value, inclusion, quality and sales. This also includes certification programs such as Accenture Management Development Academy (AMDA), providing individuals with continuous skill enhancement opportunities
- Workgroup and role skills: Training to provide deep skills in workgroup disciplines
This program includes deep functional and technical skills development for domestic knowledge. This incorporates offerings that are specific to a role or a specialty area across a workgroup
- Job-readiness skills: Training to prepare for a specific assignment or task
This type of training helps provide knowledge and skills for specific assignments or tasks
- Community learning: Training that reinforces core content from our leadership model
These are local efforts to reinforce Accenture core values and leadership principles
Higher education program: Allows employees to study and work at the same time
Accenture has linked up with premier educational institutes, namely Indian Institute of Management (Bangalore), Institute of Chartered Financial Analysts of India (ICFAI), Indira Gandhi National Open University (IGNOU) and Indian School of Business (ISB) to offer programs in management, insurance, finance and accounts.
Accenture myLearning: An Internet-based training portal
The myLearning website brings Accenture's learning resources -- electronic and traditional classroom learning, as well as products offered from outside vendors -- onto one website. It is personalized, so that when users access myLearning, they are presented with a relevant and customized curriculum of recommended courses and resources. Employees are able to learn at their own pace, acquire knowledge specific to a project or client and access more than 20,000 courses. They can monitor their own progress and create their own curriculum and development plan.
The myLearning website also gives employees access to a broad network of colleagues around the world that can mentor and coach them. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.