Accenture research has focused extensively on how banks can restart growth and rebuild profitability in the wake of the sub-prime crisis and regulatory changes. In addition to providing cross-functional workshops that draw from common themes in financial services, we offer customized sessions that are designed especially for the banking industry.
Participants will investigate topics like:
- Innovations in the payments industry with a review of the emerging ecosystem, including trends and competition.
- Customer segmentation and how to enable differentiated sales and service treatment.
- Virtual workforces and how to leverage product specialists across channels with effective collaboration technology.
- Next-generation branch design and how to maximize branch sales performance.
For more information or to book an Innovation Center workshop, please e-mail us or speak with your Accenture executive.
Learn more about:
Accenture research and insights on banking
Accenture services in banking
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