Running Efficient Operations

We run and grow our business on an environmentally sustainable basis, cultivating eco-efficient practices that include energy management and resource conservation.

Our environmental footprint consists primarily of carbon emissions generated from business travel and office energy use, and we are committed to addressing both of these as we work to improve our environmental performance. We achieved our fiscal 2009 target of a 25 percent reduction of per employee emissions over fiscal 2007 baseline and continue to make significant strides.

In fiscal 2011, we reduced our per employee emissions approximately 30 percent from our fiscal 2007 baseline—but we recognize challenges to meet our robust environmental objectives. The strong increase in demand for our services and our expansion into emerging growth markets over the past year resulted in an associated increase in essential air travel, which has slowed our progress toward our goal of reducing per employee carbon emissions 40 percent by 2012 from our fiscal 2007 baseline. As a result, we are updating our fiscal 2012 goal: we will continue to maintain a per employee carbon reduction of approximately 30 percent against our fiscal 2007 baseline.

Total and per Employee Carbon Emissions

Total and per Employee Carbon Emissions

View chart: Total and per Employee Carbon Emissions.

Because more than 80 percent of our overall carbon emissions are derived from electricity for our office locations and air travel, in fiscal 2010 we focused on applying technologies and implementing actions to improve our performance in these areas.

For example, we have increased our use of Telepresence next-generation video conferencing technology. Now implemented in more than 85 Accenture locations worldwide, including at a number of client sites, the technology connects our people and our clients. In fiscal 2010, we extended our use of the technology and hosted a meeting via Telepresence that connected United Nations Global Compact leadership in New York with member company representatives in Accenture offices around the world. Our adoption of collaboration technology also includes the installation of more than 50 personal Telepresence units, which expands our number of Telepresence facilities to more than 135.

We continue to be transparent in reporting on our environmental performance, responding to the Carbon Disclosure Project (CDP)—specifically, to its Investor Program since 2007 and its Supply Chain Program since 2009. We capture our environmental risks, opportunities and methodologies in our CDP response. Our disclosure score on the Carbon Disclosure Project's Global 500 jumped to 93, out of a possible 100, in 2011 from 91 in 2010. We were included on CDP's Global 500 Carbon Disclosure Leadership Index in 2010 and 2011, which represents the top 10 percent of companies on the CDP Global 500.

Click on the tabs below to read more about our energy, water and waste management initiatives.

Using Telepresence technologies

Accenture uses Telepresence technologies in more than 85 Accenture locations worldwide, including at a number of client sites.


30%: Percentage of carbon reduction in fiscal 20122 against our fiscal 2007 baseline 85+: Number of Telepresence locations worldwide

Energy management Water and waste management

Energy Management

As part of our commitment to reduce our carbon footprint, we adopt "green" building techniques and operations around the world. For example, we have installed smart building technology in three of our facilities in Paris, where over a period of six months in 2011, we saved the equivalent of 620 trees by reducing our energy usage by 14 percent over 2010. Additionally, in Canada we partnered with the World Wildlife Fund to implement new energy management programs in our Toronto West office. Installing smart meters enabled us to reduce lighting and heating, ventilation and air conditioning schedules by 42 hours per week, contributing to energy reductions of approximately 31,420 kilowatt-hours (kWh) a year—a saving of approximately 14 percent over 2010.

Accenture has an Environmental Management System (EMS) and holds global ISO 14001 certification. In fiscal 2010 and 2011, successful audits of Accenture's ISO 14001 locations resulted in renewal of our global certificate and we expanded our EMS in locations such as Mexico City. We continue to harvest and share innovations from these locations and look for new opportunities to expand our EMS. Additionally, many Accenture offices around the world hold green building certifications, including Leadership in Energy and Environmental Design (LEED), Building Research Establishment Environmental Assessment Method (BREEAM) and Green Star 6.

To reduce our use of office electricity, in fiscal 2010 we implemented new Remote Energy Monitoring (REM) technologies. We have now connected more than 150 smart meters in 20 locations, transmitting energy data from our locations in South Africa, Spain, Mauritius, UK, the Netherlands, Belgium, India, Philippines, Canada and Germany. As a result, we now feed our electricity consumption data from these locations to a central tool, which records and monitors consumption in real time. The REM technology can accelerate energy-reduction efforts for instance, in our Johannesburg, South Africa, location, it yielded a 10 percent efficiency improvement in only four weeks.

We have also improved our energy efficiency over the last two years. In fiscal 2010, our collective efficiency activities helped us save approximately 36,400,000 kWh compared with our fiscal 2007 baseline. These activities allowed us to avoid 21,000 metric tons of CO2 emissions and approximately US$4.1 million. In fiscal 2011, our collective efficiency activities helped us save approximately 63,400,000 kWh compared with our fiscal 2007 baseline, thereby avoiding 44,000 metric tons of CO2 emissions and approximately US$7.8 million.

We also procure more than 10 percent of our office electricity from renewable sources. In several of our locations, including in Germany, Italy and the United States, we have been able to replace nonrenewable with renewable energy. Based on the successes achieved in those locations, we have developed a global energy procurement strategy that we plan to execute in additional locations over the next two years.

Our people, too, participate in lowering carbon emissions related to electricity. For example, in fiscal 2011, 30 Accenture locations across North America competed in Accenture's Biggest Kilowatt Loser Challenge, a five-month collaborative effort to reduce office energy consumption. The result of the six-month contest: we avoided 912,096 kWh–an overall kWh reduction of 7.2 percent.

10%: Percentage of our office electricity procured from renewable sources

Water and waste management

Although our operations are not water intensive, we recognize the increasing importance of water scarcity and availability. In fiscal 2011, using the Global Water Tool provided by the World Business Council for Sustainable Development, we performed an analysis of water consumption in our offices located in areas of water scarcity. We estimate that our per-workstation consumption in these locations is less than 10 meters3 annually.* We will continue to work with our building management companies to promote the careful use of water, implementing improvements where practical. For example:

  • In India we harvest rainwater and treat waste water on-site for use in watering gardens. One office with several thousand employees reduced water consumption by 7 percent.
  • Our office in Belgium employs rainwater recycling and other eco efficiencies such as solar panels, sustainable building materials and smart lighting in the Brussels office.
  • In Spain we installed aeration rings in bathroom faucets to reduce water pressure and save on water usage.

We manage e-waste across our company through a global tracking application and established relationships with disposal vendors. In fiscal 2011, we tracked the disposal of more than 38,000 laptops and desktop computers, comprising more than 173 metric tons of equipment. Approximately 99 percent of these were disposed in a method avoiding a landfill—primarily through management by responsible disposal vendors.

Our local offices also have developed efforts to manage resources:

  • In Argentina, our paper recycling efforts saved landfill and more than 1,000 trees in fiscal 2011, while benefitting the Garrahan Foundation and the pediatric hospital it supports. Since 2000, we have recycled more than 100 metric tons of paper in the country, with financial proceeds directed to this local cause.
  • In the United Kingdom, we recycle surplus standard office furniture items and composts food waste from the kitchens in Accenture cafeterias via a charity that donates the compost to community garden projects in east London.
  • In the Philippines, we implemented a plan to manage our US$2 million catering supply chain to replace conventional Styrofoam packaging with compostable and recyclable packaging. Currently 100 percent of our more than 40 accredited food vendors are complying with the program.

Learn more about Accenture's environmental performance.

*For the locations identified in water-scarce locations, we estimate a total annualized consumption of 730,000 meter3, or around 9.6 meter3 per workstation.

Managing E-waste

Accenture manages e-waste across our company through a global tracking application and established relationships with disposal vendors.

Managing E-waste

Corporate Citizenship Report 2010-2011: Running Efficient Operations 
Running Efficient Operations
Running Efficient Operations
Yes  Yes 
  No 
By using this site you agree that we can place cookies on your device. See our privacy policy for details.