Enabling Client Sustainability

Accenture is committed to helping forward-thinking organizations position sustainability as a key lever to long-term success. We help them leverage their assets and capabilities to drive innovation and profitable growth, while striving for positive economic, environmental and social impacts.

We combine a comprehensive set of sustainability assets, offerings and tools—from market analysis and strategy development through to implementing and managing a sustainability solution—with our insights and deep experience to help clients achieve high performance in four strategic areas:

• Regulation and Strategy—Developing a sustainability strategy and complying with sustainability regulations—We helped Novo Nordisk develop a model to assess the retrospective business and societal impact of its triple-bottom-line approach when establishing itself as a major force in the Chinese diabetes market. This included short- and long-term risk mitigation for local production facilities. Today, Novo Nordisk is more conscious of how to integrate its triple-bottom-line approach into strategic decision making.

• Operational Excellence—Improving cost effectiveness and efficiencies in core operations—Accenture helped Pão de Açúcar, Brazil's first green grocery store, become the industry's sustainability leader through operational efficiency and excellence. We analyzed the company's situation, benchmarked local and global retail practices and engaged in a sustainability visioning process. The resulting green retail store tests new business practices and sustainable technologies and disseminates sustainable practices to partners, suppliers and the community at large.

• Emissions Management—Reducing energy consumption, waste and emissions—To help KLM Royal Dutch Airlines determine the impact of new European carbon dioxide regulations, we assessed the potential financial impact of introducing aviation into an Emissions Trading Scheme, identified the major CO₂ drivers and developed an integrated framework that helped the airline reduce, control and offset its CO₂ emission. With our work, the airline considered building capabilities in CO₂ performance management and began exploring new opportunities to develop aviation biofuels.

• Sustainable Infrastructure—Improving energy efficiency and reducing emissions through large infrastructure projects that involve energy, transportation and construction—Working with Oracle, we are helping Baltimore Gas and Electric , a subsidiary of Constellation Energy, implement a smart meter network for its 1.2 million customers aimed at reducing peak electricity demand, increasing customer service and enhancing operational performance. Our solutions include systems integration services, such as the design, build and management of a customer web portal; a meter data management system; advanced metering infrastructure; and integration of customer care and billing and outage management systems.

Additionally, our relationship with the Carbon Disclosure Project (CDP) plays an important part in expanding that organization's reach and helping make robust and meaningful data on climate change and corporate carbon footprints available. The collaboration also furthers our joint ambition of supporting corporations that wish to transform their carbon performance and reduce climate change-related risks.

Our work with the CDP extends to our role as its Global Implementation Partner, working as project manager and solution integrator for its new climate change data and reporting platform and helping define a set of commercial services around emissions reporting.