Services Bureau for Automotive Telematics

The Accenture Services Bureau for Automotive Telematics was created to help automotive and industrial manufacturers, suppliers and telematics services providers implement and maintain leading-edge telematics solutions.

Telematics refers to wireless, two-way communications between a vehicle (or a piece of equipment) and its environment. It enables manufacturers and third parties to interact with customers in new ways and provide them personalized, value-added services. The field of telematics has been steadily growing over the past decade and all signs now point to a rapid adoption. What’s the main attraction? Telematics enables new types of in-car services that provide ongoing revenue-generating and cost-cutting opportunities for dealers and manufacturers.

Accenture has been involved in telematics for more than five years, and has launched a telematics initiative with Microsoft.

Industry professionals with deep expertise in mobile communications and commerce lead the bureau, and deliver solutions around a broad array of technology platforms.

Accenture’s telematics services are aimed at helping the automotive, trucking and industrial equipment industries integrate a complex set of business partnerships and technologies. By gathering information from the car, telematics offers original equipment manufacturers several benefits: cost reductions, new revenue streams, customer intimacy, brand differentiation and superior product design.

In addition, Accenture Technology Labs, which researches, invents and commercializes the next wave of business solutions, has dedicated a portion of its Chicago facility to the design and support of the Accenture Services Bureau for Automotive Telematics.