Digital Premises offers a wide range of benefits for retail utility and
energy providers. Our solution provides a foundation to drive new revenues by
expanding service offerings (media, security, other value added services).
Accenture’s Digital Premises Solution can:
- Improve service.
- Increase customer retention.
- Reduce acquisition costs.
- Cut costs to customers.
Digital Premises solutions come at a time when utilities are being
buffeted by deregulation, governmental demands and increased media attention to
rising energy costs and unplanned shortages. In the face of these challenges,
Digital Premises demonstrates how utilities can realize cost savings by better
understanding energy demand, improve services by making business decisions
based on real-time data and drive revenue by developing complementary marketing
and product offerings.
Some immediate opportunities include automated meter reading and energy
management programs, such as stimulus or event-driven pricing and demand
curtailment. Longer-term opportunities include other value-added services such
as home control, security systems or advanced voice/video applications.
Other industries, such as health care, home security and retail, may also
benefit from home automation trends. As people realize the value of these types
of services and develop a level of trust with the company providing the
services, home automation opportunities will be constrained only by human
imagination.
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