Accenture Procurement BPO: Overview

At Accenture, our goal is not simply to help you reduce operational costs or buy goods and services at low cost; it is to help you create competitive advantage and measurable shareholder value - quickly. In today’s increasingly competitive and continuously evolving, single global marketplace we help you achieve a rapid, sustainable improvement in procurement performance enterprise-wide. That translates to deep, sustainable sourcing savings that directly impact your bottom line. Furthermore, while we manage your indirect/non-strategic spend – delivering process efficiencies and measurable savings quickly – you focus your talent and capital on your direct spend and on creating new revenue opportunities that further boost your profitability and the price of your stock.

With Accenture as your procurement partner, you can:

• Source strategically: We source materials and services for you giving you new opportunities to save money manage demand, suppliers and compliance.
  
  
• Connect with a larger base of suppliers: We have access to a broad pool of suppliers, allowing us to find the lowest prices and best fit for your procurement needs.
  
  
• Increase contract compliance: We can help increase your on-contract buys, lowering your costs, reducing risk and increasing management control over spend.
  
  
• Operate more efficiently: We offer exceptional levels of process rigor, discipline and control and drive continuous improvement through our processes.
  
  
• Improve business insight: We'll help you identify additional spend savings and fuel innovation.
  
  
• Manage benefits delivered to the bottom line: We'll deliver spend savings and transparency that means you can take the financial benefits straight to your bottom line.

Related Research and Insights
To learn more about outsourcing and procurement mastery, download Outsourcing and Procurement Mastery. [PDF, 583KB]
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Global Sourcing & Logistics: A roadmap for high performance, presents the case for global sourcing, assesses the key challenges and outlines guiding principles and critical success factors.

What the analysts say
"Accenture demonstrated leadership through its scale, industry breadth, functional skill sets and geographic reach that were consistently cited by clients as among the key reasons for selection." (© Gartner, Magic Quadrant for North American ERP Service Providers, 2005)

Related press releases

• Accenture Provides Microsoft with Finance & Accounting and Procurement Services Under Seven-Year BPO Agreement
• First Horizon National Corp. Awards Procurement Services Contract to Accenture
• ERSTE BANK GROUP Outsources Procure-to-Pay Processes to Accenture

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Accenture offers a unique set of tools to help business and government entities achieve high performance through their procurement organizations, gain maximum control over spend, and achieve deep sourcing savings in the complex and rapidly evolving global marketplace.

We have extensive experience managing complex procurement organizations at scale. On behalf of Accenture and our clients we:

• Source and contract-manage more than $23 billion in annual spend.
  
  
• Handle more than 500,000 procurement-related contact calls per year.
  
  
• Invest more than 160,000 work days annually sourcing the best deals for our clients.
  
  
• Transact more than $38 billion annually.
  
  
• Processes more than 18 million purchase orders/invoices annually.
  
  
• Enable and maintain more than 5,500 static catalogs and more than 60 commodity strategy libraries.

Our global reach and scale is unparalleled

• We have more than 2,300 procurement specialists throughout our integrated outsourcing and consulting businesses with more than 950 deep procurement BPO specialists.
  
  
• We offer a proprietary standardized, high quality, global procure-to-pay platform.
  
  
• Our global sourcing delivery model provides cost-effective and scalable sourcing and category management, transaction services and customer service capabilities.

What our Clients say about us
"The results of the project so far have been very positive...Spend savings are on track to deliver against forecast and we can now see the benefits of improving both visibility and transparency."
—Dr. Bernadette Margel, Head of Operations for Global Sourcing, Deutsche Bank

“The savings achieved so far have already exceeded our expectations and Hochtief has decided to expand the program beyond the German speaking countries to the rest of Europe and the US.”
—Dr. Martin Rohr, Executive Board Member, Hochtief

The procurement outsourcing provider of choice in the highly regulated financial service industry, Accenture’s global service platform provides increased transparency to supply chain activities and spend data worldwide, as well as unmatched capabilities in risk management and global disaster recovery.

Our source-to-pay offer encompasses strategic sourcing and category management, requisition-to-purchase order processing, invoice processing, travel and expense processing, and performance management. It is built on a true one-to-many platform that includes a best-in-class global technology portal, regional sourcing centers, and procurement “Centers of Excellence” that are part of Accenture’s world-class global network of delivery centers. Through a commitment to continuous process innovation and the ability to process scale, we offer our clients superior “source-to-pay” practices and a competitive commercial offer.

We offer a full suite of source-to-pay BPO services including:

Supply sourcing

• Sourcing
• Auction services

• Supplier information management
• Contract administration
• Client enablement
• Document management
• Operational reporting

• Requisition and fulfilment
• Spot buy
• Invoice processing
• T&E processing
• Support center

• Application management
• IT operations
• Third-party technology management

• Supply management
• Demand management
• Process performance management
• Procurement intelligence
• Service experience management

• Strategy and policy
• Procurement change planning
• Business insights

Value-added services include:
Profit recovery and analytics, income statement, cash flow and balance sheet optimization, business analytics and performance management.

Global Delivery
We offer global delivery capabilities
Accenture Procurement BPO Services has an Integrated Centre of Excellence Network. Our global delivery model balances the need for high-touch, client dedicated resources with the operational efficiencies of standard, shared services teams. We can provide procurement transaction services in 20 languages and more than 30 countries.

Our clients benefit from greatly increased transparency and control, reduced risk, more favorable contracts, higher compliance, deeper category mining and industry-leading intelligence that helps you achieve deep savings. We also help you achieve a rapid, sustainable improvement in procurement performance to improve your profitability and create measurable shareholder value.

Learn more about our Global Delivery Network.