We help service providers derive new value from one of their largest and most powerful assets—the field service workforce. Communications companies have to unlock new revenue sources as they boost efficiency and improve customer service. Facing tough competition and an unforgiving economy, they must deploy and support increasingly complex networks while driving down operating costs. The mandate is daunting, but shareholders aren't accepting excuses. Accenture believes in the power of thinking holistically. Our solutions combine technology innovations with redesigned processes and human-performance initiatives. Our Workforce Transformation Executive Overview Brochure details how you can begin to equip your field service technicians with powerful new tools. Read more in Accenture's Workforce Transformation Executive Overview Brochure [PDF, 134KB]
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