IT Transformation for the Consumer Goods and Services Industry

IT Transformation is a key factor in achieving high performance for consumer goods and services companies. Accenture can help you streamline information technology to enhance overall performance. Today's consumer goods and services industries need to transform their IT capabilities to give them the ability to:

• Aggregate and analyze customer data to enhance differentiation.

• Increase a company's ability to respond to a rapidly changing market place through enhanced flexibility and speed.

• Operate effectively as global organizations, which includes the need to deal with global business partners.

Consumer goods and services companies face specific IT management challenges, including:

• Systems Integration—Effective, high-powered, IT-enabled retailers are the ones that will succeed in a volatile marketplace. IT investments informed by solutions-orientated applications will thrive in the global marketplace—provided local focus is not sacrificed.
• Global Data Synchronization—Enabled by radio frequency identification/electronic product coding, the entire supply chain is becoming more intelligent. This creates what Accenture calls silent commerce, and it raises possibilities for new business models and opportunities.
• E-procurement—As e-procurement becomes widely used, consumer goods and services companies need to develop systems to support it. Information technology infrastructure needs to support business processes and develop core business transactions systems.

Accenture collaborates with companies to meet the need for better IT management. The goal is to enhance business processes and keep up to date with innovation to become high-performance businesses.

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Accenture can help consumer goods and services companies unleash the power of service-oriented architecture to simplify the business on the inside while differentiating it on the outside.

Related Research and Insights

Read more about—Fish and Chips—how Global Data Synchronization uses silent commerce to open up business opportunities, including the possibility of new business models.

Accenture has the experience, insight and acumen to help companies in the consumer goods and services industry transform to achieve high performance, creating the ability to succeed whatever the state of the market.

Accenture has a track record in helping companies use technology to improve business performance. Our practitioners are experienced in bold, value-creating approaches to IT. We bring boardroom-relevant criteria to IT investments and help businesses "think bigger" about IT's ability to improve operating results.

For companies wishing to begin or continue along the journey toward high performance, Accenture has a unique mix of capabilities that make us the perfect partner:

• Deep industry insight—We have been working in this industry for years, and have a track record of helping consumer goods and services companies around the world achieve high performance.
• Business acumen—Our continuing research into high performance ensures that we have a scientific understanding of the capabilities that underlie it. As the world’s largest management consultancy, with a vast pool of business talent, we can help companies innovate intelligently to create competitive advantage.
• Global reach—Accenture's global presence means we can leverage local insight like no other company. And the Accenture Global Delivery Network means that consumer goods and services companies can leverage the skill and cost benefits of global sourcing, adding scalability and flexibility to their business processes.
• Technological excellence—The capabilities enabling high performance are increasingly enabled by technology. From innovation to what works, nobody understands how to use technology to better business advantage than Accenture—and we have the global capability to manage technology cost-effectively at higher service levels. Certain of our global delivery centers, for example in the United States, Spain and France (Sophia Antipolis) are focused on IT innovation, with their advances rolled out across the entire network. Our technological excellence is driven by Accenture Technology Labs, our technology research and development organization.

Accenture is committed to partnering with you on your company's journey toward high performance, helping you achieve your strategic goals in the most effective manner.

Contact us to discuss how Accenture can help you understand high performance in this industry—and how best to reach it.

Accenture's IT services for consumer goods and services companies include:

• IT for Marketing—Accenture helps consumer goods and services companies use IT effectively to achieve sales and marketing excellence—a key characteristic of high performance in this industry.

• Accenture Infrastructure Solutions—Data center, networking, predictive operations, end-user computing and security solutions that create high-performance businesses.

• IT Strategy & Transformation—Accenture helps companies transform their IT to play an active role in achieving high performance.