 |
Accenture Service Delivery Platform Solution | | | | | | | Overview | | | |  
Research from the Accenture Institute for High Performance has found that leading companies approach and manage innovation strategically. They create innovation channels appropriate to their needs, which lead to longer term, well-managed relationships with external sources. And they manage the process holistically, working with outside sources in a way that is driven by their overall innovation strategy. To make that kind of innovation happen, Accenture is leading the way toward a new generation of service delivery platforms: SDP 2.0. The Accenture Service Delivery Platform Solution helps companies deal more effectively with an open, collaborative and complex service creation environment by facilitating the development and deployment of new services from both internal and third-party sources. Accenture's award-winning service delivery platform provides the infrastructure and common business functions that can drive high performance by helping providers create, deliver and manage a wide range of products and services for consumers and enterprises more quickly, and at lower cost and risk. To learn about more Accenture Services, sign up for My Outlook, your single e-mail source for all of Accenture's latest ideas and innovation, personalized specifically to your business interests and the industry issues you face. 
Accenture and 3 Italia Honored in the Deployment of Mobile TV Services Based on DVB-H Technology category at InfoVision 2007 Awards
Related content: Next: Why Accenture |
| | | Why Accenture | The Accenture Service Delivery Platform Solution is advancing our clients toward high performance in measurable ways: - Reducing the cost of service innovation and delivery. Accenture can generate up to 75 percent savings on service creation with the Service Delivery Platform Solution. These savings are achieved through simplification of the service delivery infrastructure, which reduces the capital, integration, operational and maintenance costs associated with multiple, complex service delivery systems.
- Mitigating risks. By enabling the reuse of functionality across multiple systems, companies can lower their risks of service creation. Service-oriented architecture principles enable companies to reflect their business priorities in the service delivery process.
- Accelerating time to market. Accenture can reduce a company's time to market for new services by up to 75 percent. The standardized and simple portal interfaces and capabilities of our service delivery platform help operators and third parties collaborate more easily and effectively to produce new services.
- Increasing flexibility and agility. New services from a wide range of content providers, including third parties, can be quickly plugged in using the Accenture Service Delivery Platform Solution. The Accenture SDP is network- and technology-agnostic, meaning that technology choices are based not on proprietary interests, but only on what is best for our clients' current capabilities and future goals.
- Improving customer loyalty and retention. Intuitive user interfaces and consistent branding help improve customer loyalty, increase service usage and drive revenue growth. The provision of optimized customer care and services—and the rapid initiation of promotions, campaigns and personalized offers—help companies realize revenues faster from specific market segments.
Client Engagements Next: Specific Services |
| | | Specific Services | Core functions of the Accenture SDP 2.0 include: - Service Management: Provides the run-time environment for managing service development, and service exposure control
- Business Process Orchestration: Provides process orchestrations and business process modeling capabilities
- Service Orchestration and Brokering: Provides “blended services” logic, orchestrating events across network and service platforms, external platforms and systems (e.g. third-party gateway, portals, network elements and OSS/BSS).
- Converged Subscription Management: Provides the aggregated master of all the technical data needed to provision, activate, execute and operate value added services.
- Content Delivery: Provides full administration of the content repository, as well as dynamic and multi-type content delivery functionalities (e.g., adaptation, repurposing), and management of content rights with both content providers and end users.
- Security/Access, Authorization and Accounting: Provides common functions for network and services platforms to control the user access and track events for accounting purposes.
- Policy/Quality of Service: Provides both generalized and specialized policy decision points to manage service-level agreements, quality of service, etc.
Read Angelo Morelli and Paul Filetti's Point of View on the Evolution of Service Delivery Platform to SDP 2.0. Return to
Overview
|
|
|
|
|
|