At a Glance
The Mobile Decision Support prototype from Accenture Technology Labs helps an enterprise anticipate and solve problems, avoid delays, and keep a closer watch on operations—wherever in the world those operations may be. Shortcut to:
From Hong Kong to…
Seamless, Efficient and Flexible Posted: May 16, 2003 Efficiency is key in any industry, but for electronics and high tech enterprises especially, there is no room for misstep. Competition is fierce, innovation is king and product lifecycles are short. So short, in fact, that manufacturers often stake their profit margins on early adopters who buy the newest gadgets at a premium price, before prices starts to drop as the next wave of newer technology is introduced. In this high stakes environment, a tool such as Mobile Decision Support can really make an impact. The prototype, from Accenture Technology Labs, helps an enterprise anticipate and solve problems, avoid delays, and keep a closer watch on operations—wherever in the world those operations may be. From Hong Kong to… Imagine, for example, a plant manager in Hong Kong being able to oversee operations at other plants, receiving automatic updates on production levels through a mobile phone or personal digital assistant. Or consider a chief information officer who has outsourced the company's IT functions—now he can monitor service levels and help solve problems as they arise. Mobile Decision Support can track shipments around the world, keeping information coming to the person responsible for delivering the latest cell phones to distributors in time for a planned promotion. As inventory runs low, the tool can automatically send a message to the executive in charge of making sure there are enough high-definition TVs on store shelves throughout the holiday shopping season. Seamless, Efficient and Flexible The tool increases both the efficiency and the flexibility of today's busy executives. Each user can select the events that will trigger a message to their mobile device, essentially enabling a busy CFO to decide which matters really do require immediate attention. In a business climate where every minute counts, executives using the tool have been shown to make faster decisions, whether they are traveling, in meetings or focused on other areas of the business. Mobile Decision Support takes Silent Commerce into a new direction, as machines and humans are able to interact regardless of location. The Labs built Mobile Decision Support with the same advanced JAVA programming that brought gaming to cell phones and mobile electronic devices. In turning this technology toward a business use, the Labs has helped make phones and PDAs smarter and given users a new and seamless way to stay connected to operations from anywhere. Now, phone and PDA manufacturers can use Mobile Decision Support to manage their own operations while also touting its ability to make cell phones and PDAs even more indispensable. By helping companies turn the latest technology innovations into business results, the Labs bring new value to clients' existing assets. Talk to someone about this topic Learn more about the Mobile Decision Support prototype.  To Top
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