Electronics & High Tech Research & Insights

Customer Service & Support

• Customer Service and Support for the Electronics & High Tech Industry
• High-Tech's Disconnected World: Customer Service

Consumer Technology

• Accenture Digital Home Global Consumer Poll
• Two Paths to High Performance in the Consumer Technology Industry

Enterprise Solutions

• Does the Internet Make Software Better?
• The Future of Enterprise Software: How Software Companies can Achieve High Performance in an Era of Disruptive Change and Uncertainty

Marketing & Sales

• The Business of Doing Business in Emerging Markets
• Mastering Social Ecosystem Marketing
• Incentive Compensation Management
• Leading Practices in Solution Sales: An Overview of Accenture Research and Insights
• Perfecting a Disruptor: The Reinvention of Software as a Service
• Accenture Business Operations Modeling
• Increase Sales Productivity to Drive Revenue Growth
• New Incentive Management Tools Optimize Performance
• The Solution to a More Flexible and Adaptable Sales Organization
• Winning the Race in the SMB Marketplace
• Are Your People Ready to Sell?

Outsourcing

• Application Outsourcing for the Electronics & High Tech Industry
• Choosing an Application Outsourcing Provider: A Guide for Electronics and High Technology Companies
• Governance Sets the Stage for Outsourcing Success
• Maximizing the Value of a Global Workforce

Product Innovation

• The Embedded Software Industry: Challenges and Successes
• The Innovation Dilemma: How to Achieve High Performance Through Superior Research & Development
• CEO Perspectives on High Performance: Innovation Challenge

Semiconductor

• The Power of Pricing Management in the Semiconductor Industry
• High Performance Pricing Management for Integrated Device Manufacturers

Service Management

• Getting More Out of Warranty Management
• Maximizing the Impact of Warranty Management
• Service Management: Turning Service Into a Growth Engine
• Wireless Companies' Handset Service Dilemma

Supply Chain Management

• Global Trade: Are High Tech Manufacturers' Supply Chains Up To The Challenge?
• Handset Industry Evolution: Navigating a Path to High Performance
• Is Your Supply Chain Ready to Enable Profitable Growth and High Performance?
• Learning from the Leaders: Integrating Best Practices into a New Approach to the Quality Feedback Process
• Moving East: Offshoring Operations to Achieve Global High Performance
• Warranty Management Best Practices in the Electronics Industry
• Order Management: Crying Out For a New Model
• How to Get More Out of Your Partner Programs

Other

• Product Cost Management: Optimizing Product Differentiation and Life Cycle Costs to Achieve High Performance
• Research Links High Performance with Enterprise Systems
• Trivergence: A New Architecture for Networked Devices
• Embedded Software: Industrializing for High Performance
• Washington State's Future as a Leading Player in the Growing Convergence Industry
• Survey Finds Consumers Value "Digital Home" Services
• Don't Let Knowledge and Experience Fly Away
• Creating the Right Professional Services Strategy
• Study Predicts the Future for Mobile Handsets

• Accenture Business Operations Modeling
• Accenture Digital Home Global Consumer Poll
• Application Outsourcing for the Electronics & High Tech Industry
• Are Your People Ready to Sell?
• CEO Perspectives on High Performance: Innovation Challenge
• Choosing an Application Outsourcing Provider: A Guide for Electronics and High Technology Companies
• Creating the Right Professional Services Strategy
• Customer Service and Support for the Electronics & High Tech Industry
• Does the Internet Make Software Better?
• Don't Let Knowledge and Experience Fly Away
• Embedded Software: Industrializing for High Performance
• Getting More Out of Warranty Management
• Global Trade: Are High Tech Manufacturers' Supply Chains Up To The Challenge?
• Governance Sets the Stage for Outsourcing Success
• Handset Industry Evolution: Navigating a Path to High Performance
• High Performance Pricing Management for Integrated Device Manufacturers
• High-Tech's Disconnected World: Customer Service
• How to Get More Out of Your Partner Programs
• Incentive Compensation Management
• Increase Sales Productivity to Drive Revenue Growth
• Is Your Supply Chain Ready to Enable Profitable Growth and High Performance?
• Leading Practices in Solution Sales: An Overview of Accenture Research and Insights
• Learning from the Leaders: Integrating Best Practices into a New Approach to the Quality Feedback Process
• Mastering Social Ecosystem Marketing
• Maximizing the Impact of Warranty Management
• Maximizing the Value of a Global Workforce
• Moving East: Offshoring Operations to Achieve Global High Performance
• New Incentive Management Tools Optimize Performance
• Order Management: Crying Out For a New Model
• Perfecting a Disruptor: The Reinvention of Software as a Service
• Product Cost Management: Optimizing Product Differentiation and Life Cycle Costs to Achieve High Performance
• Research Links High Performance with Enterprise Systems
• Service Management: Turning Service Into a Growth Engine
• Study Predicts the Future for Mobile Handsets
• Survey Finds Consumers Value "Digital Home" Services
• The Business of Doing Business in Emerging Markets
• The Embedded Software Industry: Challenges and Successes
• The Future of Enterprise Software: How Software Companies can Achieve High Performance in an Era of Disruptive Change and Uncertainty
• The Innovation Dilemma: How to Achieve High Performance Through Superior Research & Development
• The Power of Pricing Management in the Semiconductor Industry
• The Solution to a More Flexible and Adaptable Sales Organization
• Trivergence: A New Architecture for Networked Devices
• Two Paths to High Performance in the Consumer Technology Industry
• Warranty Management Best Practices in the Electronics Industry
• Washington State's Future as a Leading Player in the Growing Convergence Industry
• Winning the Race in the SMB Marketplace
• Wireless Companies' Handset Service Dilemma

2008

• Accenture Digital Home Global Consumer Poll
• Two Paths to High Performance in the Consumer Technology Industry
• Is Your Supply Chain Ready to Enable Profitable Growth and High Performance?
• Moving East: Offshoring Operations to Achieve Global High Performance
• The Power of Pricing Management in the Semiconductor Industry
• High Performance Pricing Management for Integrated Device Manufacturers
• The Business of Doing Business in Emerging Markets
• CEO Perspectives on High Performance: Innovation Challenge

2007

• Product Cost Management: Optimizing Product Differentiation and Life Cycle Costs to Achieve High Performance
• The Innovation Dilemma: How to Achieve High Performance Through Superior Research & Development
• High-Tech's Disconnected World: Customer Service
• The Embedded Software Industry: Challenges and Successes
• Mastering Social Ecosystem Marketing

2006

• Global Trade: Are High Tech Manufacturers' Supply Chains Up To The Challenge?
• Research Links High Performance with Enterprise Systems
• Incentive Compensation Management
• Leading Practices in Solution Sales: An Overview of Accenture Research and Insights
• Trivergence: A New Architecture for Networked Devices
• Embedded Software: Industrializing for High Performance
• Washington State's Future as a Leading Player in the Growing Convergence Industry
• Handset Industry Evolution: Navigating a Path to High Performance
• Learning from the Leaders: Integrating Best Practices into a New Approach to the Quality Feedback Process
• Maximizing the Impact of Warranty Management
• Perfecting a Disruptor: The Reinvention of Software as a Service
• Warranty Management Best Practices in the Electronics Industry
• Wireless Companies' Handset Service Dilemma
• Order Management: Crying Out For a New Model
• Application Outsourcing for the Electronics & High Tech Industry
• Accenture Business Operations Modeling
• Customer Service and Support for the Electronics & High Tech Industry
• Choosing an Application Outsourcing Provider: A Guide for Electronics and High Technology Companies
• Increase Sales Productivity to Drive Revenue Growth
• New Incentive Management Tools Optimize Performance
• The Solution to a More Flexible and Adaptable Sales Organization
• Survey Finds Consumers Value "Digital Home" Services
• Winning the Race in the SMB Marketplace
• Does the Internet Make Software Better?
• Governance Sets the Stage for Outsourcing Success

2005

• The Future of Enterprise Software: How Software Companies can Achieve High Performance in an Era of Disruptive Change and Uncertainty
• Don't Let Knowledge and Experience Fly Away
• Getting More Out of Warranty Management
• Maximizing the Value of a Global Workforce
• Creating the Right Professional Services Strategy
• Are Your People Ready to Sell?
• Service Management: Turning Service Into a Growth Engine
• Study Predicts the Future for Mobile Handsets

2004

• How to Get More Out of Your Partner Programs