  Today's multinational companies are increasingly relying on a broad range of outsourcing options to drive efficiencies and greater business value. Accenture's ongoing research into the characteristics of high-performance businesses continues to identify outsourcing mastery as a critical capability of the top performers across every industry. Achieving competitive advantage through outsourcing is no simple matter, however. The ability to drive business value through outsourcing requires industrialization principles that enable rigorous, repeatable and high-quality methods and technologies to be applied to work sourced anywhere in the world in a blend of onshore, offshore and nearshore models. And at the heart of those industrialized principles is the core capability of operational excellence.
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